Quality Assurance #003

Delan Associates•Tallahassee, FL

5d•Onsite

About The Position

Delan Associates, Inc. is seeking candidates for Quality Assurance located in the Tallahassee, FL area for ongoing job opportunities. Please submit a copy of your resume and select the JOB NUMBER(S) you are applying for.

Requirements

Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
A minimum of 7 years of systems development and business experience.
Experience in developing and conducting test processes for multiple types of systems, client users and/or units across an organization.
Requires prior management, supervisory or team leader experience.
Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.
A minimum of 7 years of IT and business experience, with at least 5 years in Quality Assurance, 2 to 3 years of audit or assessment or other relevant experience.
Needed skills and knowledge include systems lifecycle development, project management, quality management and improvement methodologies and standards such as Total Quality Management (TQM), Six Sigma and the Software Engineering Institute—Capability Maturity Model (SEI-CMM).
Bachelor’s Degree in Computer Science, Information Systems, or similar. Or equivalent work experience.
A minimum of 3 years of systems development, testing and/or business experience.

Nice To Haves

Works under general direction of senior level management.
Typically manages and mentors supervisors, project leaders and/or technical staff.
Acts as a project leader and a subject matter expert on multiple and complex projects.
Frequently reports to a IT Chief Operating Officer, Operating Unit IT Executive, Departmental IT Executive or Director, Systems and Programming.
Expert/lead technical role.
Provides strategic direction, guidance and integrated solutions to enterprise-wide quality engineering initiatives.
Works on multiple projects as a project leader or as the subject matter expert.
Works on projects/issues of high complexity that require in-depth knowledge across multiple technical areas and business segments.
Coaches and mentors more junior technical staff.
Intermediate professional level role.
Works on projects of moderate to high complexity within one or more development environments.
Works on multiple programs/systems as a project team member.
Considered a subject matter expert for a single program/system.
May coach more junior technical staff.

Responsibilities

Managing the definition, implementation and integration of quality principles and quality processes into the design and development of software and IT processes.
Ensuring that quality methods and procedures are executed.
Ensuring that products, applications, and systems are in compliance with established quality standards, and meet customer requirements.
Analyzing best-in-class processes, establishing customer satisfaction metrics, understanding the interaction and relationship of business operations and operating systems and network processes.
Championing the application of quality principles in business and IT processes through training, meeting and team facilitation, communication programs and team building activities.
Researching, developing and implementing testing methods and procedures.
Ensuring that products meet the highest quality standards.
Monitoring and reporting on defects.
Establishing and implementing quality assurance and compliance processes for the IT organization.
Working closely with IT leaders to develop and implement an overall quality maturity roadmap and plan for each IT functional area.
Working with development, testing and production teams to develop, publish and implement software quality assurance plans.
Reviewing progress toward the plan regularly with IT leaders, technical teams and customers to make modifications as necessary.
Establishing internal IT service quality control standards, policies and procedures.
Monitoring, evaluating, managing and executing audit processes to ensure compliance.
Coordinating and facilitating quality assurance activities across projects with project managers.
Providing guidance and subject matter expertise to IT teams on QA methodologies and processes, educating them on their responsibilities/accountabilities for the purpose of achieving on-time and quality deliverables.
Making recommendations and directing improvements to the software development lifecycle process.
Documenting non-compliance to policies, process and standards and assisting in their resolution.
Analyzing and identifying trends in IT performance metrics.
Designing, monitoring and analyzing performance metrics program for quality improvement initiatives.
Conducting audits and analyzing findings to develop appropriate corrective action recommendations.
Providing training on established processes and policies.
Developing and executing formal test plans to ensure the delivery of quality software applications.
Involved in test planning, writing test cases/scripts, test case automation and test execution.
Defining and tracking quality assurance metrics such as defects, defect counts, test results and test status.
Collecting and analyzing data for software process evaluation and improvements, and integrating them into business processes to address the business needs.
Documenting all problems and assisting in their resolution.
Delivering quality process training to technical staff and acting as an internal quality consultant to advise or influence business or technical partners.
Performing quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed.