Quality Assurance - Training and Development Specialist (Vancouver)

Pacific Coastal Airlines • Richmond, BC

8d • CA$46 - CA$53 • Onsite

About The Position

Pacific Coastal Airlines (PCA) is seeking a Training and Development Specialist to join their Quality Assurance Team. This role is ideal for a licensed Aircraft Maintenance Engineer who is passionate about developing others, sharing technical expertise, and upholding the highest standards of aircraft maintenance, quality, and safety. The position is located at their hangar near the South Terminal at Vancouver International Airport in Richmond. Reporting to the Quality Assurance Manager, the Specialist will collaborate with the Maintenance Team to create, implement, and improve training strategies for Aircraft Maintenance Engineers (AMEs). Key responsibilities include managing, delivering, and enhancing maintenance training programs, and supporting the professional development of departmental staff. The role requires a strong presence on the hangar floor, working across day and night shifts to provide practical instruction on fleet inspections, maintenance procedures, and operational best practices. The ideal candidate is proactive, highly organized, possesses strong communication and leadership skills, and can work effectively both independently and as part of a team in a demanding maintenance setting.

Requirements

• Valid Transport Canada AME M1 and/or M2 License required
• Minimum of five (5) years of experience in maintenance of transport category aircraft.
• Confident presenting to both small and large groups with the ability to motivate and inspire others
• Experience designing, developing, and maintaining training courses
• Strong verbal, written, interpersonal, and organizational communication skills
• Ability to work effectively both independently and collaboratively in a fast-paced operational environment

Nice To Haves

• Previous leadership, supervisory, or mentoring experience is considered a strong asset
• Instructional techniques training is considered a strong asset

Responsibilities

• Develop, deliver, and maintain comprehensive maintenance training programs and course materials
• Design instructional content aligned with company procedures, manufacturers’ requirements, and regulatory standards
• Prepare and deliver in-class Aircraft Type Training programs for both the 704 and 705 fleet types, in accordance with MPM Appendix B Type Training Guidelines.
• Administer initial and recurrent training programs with a strong focus on technical competency while ensuring continuous skill development
• Provide ongoing coaching, mentoring, and performance evaluations by working directly alongside Aircraft Maintenance Engineers (AMEs) in daily operations
• Analyze maintenance trends and recurring issues to identify error patterns and implement targeted training solutions
• Support and enforce the development, implementation, and compliance of maintenance procedures, policies, bulletins, directives, and regulatory requirements
• Coordinate and manage training schedules, course logistics, and resource requirements
• Identify employee development needs through training records and performance evaluations, and establish structured development plans
• Maintain, monitor, and update departmental training records while forecasting and scheduling required training in coordination with Maintenance Management
• Provide support for ACA, EWA, and SCA training initiatives as required
• Maintain effective communication with operational teams and ensure all stakeholders are informed of maintenance concerns, updates, and training-related matters.
• Coordinate external training opportunities and liaise with third-party training providers
• Promote and maintain a safe, professional, and consistent working environment while reinforcing company safety culture and standards

Benefits

• Competitive compensation structure based on experience starting at $46 per hour, up to $53.32 per hour
• Aircraft Certification Authority (ACA) pay, up to $520 per month
• Tool/Boot Allowance, up to $500 a year
• Extended Health/Medical Benefits
• Vacation days and additional pay sick days & family emergency days
• Travel Benefits & corporate discounts
• Group RRSP with company matching
• Employee recognition and reward programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed