Quality Assurance Test Engineer

Apple • Cupertino, CA

19d

About The Position

The Technical Marketing team within Worldwide Product Marketing is seeking a Quality Assurance Engineer to support Apple's product launches. The role focuses on ensuring Apple press demos meet a high quality standard by defining, building, and validating in-person demos that showcase hardware, software, and services across product lines. The engineer works with product managers and software engineering, as well as cross-functional engineering organizations, to understand how new features, software changes, security improvements, and release timelines affect demo stability. The role develops test plans and triage processes to identify issues before launch, documents test procedures precisely, and investigates technical problems under launch timelines. It calls for individual ownership and responsibility within a close team environment.

Requirements

• At least 3 years of experience in quality assurance, quality control, or test engineering.
• Experience using Python for scripting or test automation.
• Experience triaging and documenting technical issues, including writing clear reproduction steps.
• Experience coordinating with cross-functional engineering teams to resolve issues.
• Ability to safely transport, set up, configure, and break down equipment, including lifting and carrying items weighing up to 50 pounds.

Nice To Haves

• Extensive experience testing iOS and macOS on Apple hardware.
• Experience using AI/LLM-based tools for root-cause analysis or defect triage.
• Experience developing tools in Swift, including building internal QA tooling from scratch.
• Excellent written and verbal communication skills, including the ability to translate technical findings for non-technical audiences.
• Meticulous attention to detail and a structured, repeatable approach to test documentation.
• Adaptability and flexibility when faced with ambiguity or shifting launch timelines.
• Bachelor's degree in a technical field or equivalent experience.
• Flexible schedule and willingness to travel domestically and/or internationally with short notice.

Responsibilities

• Support quality assurance for Apple product launches and press demos.
• Define, build, and validate in-person demos showcasing hardware, software, and services across product lines.
• Collaborate with product managers, software engineering, and cross-functional engineering organizations to assess impacts on demo stability.
• Develop test plans and triage processes to identify issues before launch.
• Document test steps, procedures, and technical issues with clear reproduction steps.
• Triage issues and coordinate with engineering teams to resolve them.
• Build and maintain QA tooling using Python and, preferably, Swift.
• Use AI tools to accelerate root-cause investigation, where applicable.
• Safely transport, set up, configure, and break down equipment as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed