Quality Assurance Technician

Wabtec•Jackson, TN

5d•$23 - $25

About The Position

Provides service and support to Touchstone’s internal and external customers and suppliers to ensure materials, processes, and products meet or exceed specifications. The role supports manufacturing quality through inspections, audits, testing, data analysis, documentation, and resolution of quality issues. It has no supervisory responsibilities.

Requirements

High school diploma or GED; alternatively, one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to perform arithmetic using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.
While performing the job, frequently stand, walk, and use hands to finger, handle, and feel; occasionally sit, reach, climb or balance, stoop, kneel, crouch or crawl, talk or hear, and taste or smell; occasionally lift and/or move up to 10 pounds.

Responsibilities

Provide MES support by resolving Quality escalations and assisting or instructing operators.
Interpret engineering drawings.
Record test, inspection, and audit data using Microsoft Word, Excel, PowerPoint, and other tools.
Review inspection documents for accuracy and maintain organized files.
Apply statistical process control techniques.
Evaluate data and create reports for distribution to interested parties.
Check incoming material as required.
Review and maintain incoming-material test reports for material traceability as required.
Perform routine inspections of print dimensions, including CTQ dimensions, as required.
Perform cleanliness testing using Millipore per customer requirements and analyze results using RAM Optical.
Evaluate key process indicators for Plate Fin/CuproBraze Fin Bond.
Perform scheduled process audits and random product audits.
Perform gage calibration and Gage R&R studies as required.
Perform return-unit assessments when customers return defective products.
Perform paint inspections, including visual inspection, cross-hatch testing, gloss readings, dry-film-thickness measurements, and pencil-hardness testing, as required.
Measure samples and send them to laboratories for evaluation as needed.
Submit Document Control Requests and revise documents as needed.
Perform ISO and AAR internal audits.