2nd Shift Quality Assurance Technician

Urban Farmer•Manteno, IL

About The Position

The Quality Assurance Technician performs testing on food products, ingredients, and production lines to help ensure compliance with quality standards. The role requires prompt communication of concerns to other departments, self-motivation, leadership skills, and the ability to work as part of a team. Additional skills and tasks are required to advance to higher levels. The position is primarily floor-based, with approximately 90% of time spent on quality floor testing and 10% on office paperwork. Duties and line coverage vary by qualification level. Level I technicians handle quality assurance tasks for two or more bakery lines; Level II technicians cover three or more lines in bakery and topping operations and perform additional testing and inspections; Level III technicians cover five or more lines, perform scheduled weekend pre-operational inspections across bakery and topping lines as needed, and complete post-sanitation allergen testing. Level II and III technicians may be trained to provide shift reports and internal communications when a lead or higher-level employee is not on shift.

Requirements

  • Self-motivated.
  • Strong leadership skills.
  • Ability to work well in a team setting.
  • Ability to perform quality assurance tasks at required frequencies for assigned production lines, according to qualification level.

Responsibilities

  • Ensure products are food safe and meet quality standards for customers.
  • Continuously monitor production and conduct routine quality and food safety checks for defects, recording the results.
  • Perform quality assurance tasks at the required frequencies for assigned bakery and topping lines, according to qualification level.
  • Inspect packaging, labels, date codes, and shelf life, and test incoming ingredients and/or production-line products.
  • Perform physical product testing, including weights and measures.
  • At Level II and above, conduct product gluten testing, pre-operational inspections on assigned bakery or topping lines during the scheduled shift, and allergen testing after sanitation.
  • At Level III, conduct scheduled weekend pre-operational inspections across bakery and topping lines as needed, including overtime hours, and complete post-sanitation allergen testing.
  • Conduct daily instrument testing and maintain and standardize or calibrate equipment, including rulers, calipers, scales, and metal detector or x-ray test pieces.
  • Conduct daily Good Manufacturing Practices (GMP) inspections.
  • Pull product retains from production lines as needed for shelf-life and other analysis programs, including sensory and production validation.
  • At Level II or III, provide shift reports and internal communications when a lead or higher-level employee is not on shift, after training.
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