Quality Assurance (QA) Technician (3rd Shift)

KETTLE CUISINE LLC•Everett, WA

7d•$21 - $26•Onsite

About The Position

The Quality Assurance Technician ensures records related to HACCP, prerequisite programs, and SSOPs are reviewed for accuracy and deficiencies are identified. The role also orders quality-related equipment, supplies, and services and reports internal and external Quality and Production metrics. The technician performs analytical testing and verifies food safety, quality, sanitation, and process controls at the Everett plant. The role provides on-floor support for investigations and troubleshooting, assists with data collection and continuous improvement, and supports QA, R&D, and Operations activities as needed. Work is performed with little supervision and reviewed by others; the technician exercises discretion within assigned responsibilities and recommends actions and alternatives to a supervisor and others. The position is based in a manufacturing setting and requires flexibility to work different shifts and days, sometimes for weeks at a time, as well as weekends and overtime when required.

Requirements

A two-year technical degree or four-year college program in Food Science, Quality, or a related field, or an equivalent combination of education and experience.
Strong knowledge and understanding of HACCP and USDA/FDA regulations.
Ability to identify and create processes and write procedures.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or the business community.
Strong computer skills, including Microsoft Office applications and an email system.
Ability to multitask with a high level of attention to detail.
Excellent interpersonal skills, teamwork, and the ability to build an effective working environment.
Strong oral and written communication skills.
Positive attitude and motivation to contribute to team success.
Ability to build strong relationships with internal and external stakeholders.
Creative problem-solving skills; organization and ability to manage multiple projects.
Comfort working at a fast pace and in ambiguous environments.
Willingness to address difficult situations with patience and respect.
Availability and flexibility to work different shifts and days, sometimes for weeks at a time.
Ability to work weekends and overtime as required.
Ability to occasionally lift objects weighing up to 25 pounds.

Nice To Haves

HACCP certification.
Inventory and database management experience.

Responsibilities

Review HACCP, prerequisite program, and SSOP records for accuracy and identify deficiencies.
Order quality-related equipment, supplies, and services.
Report internal and external Quality and Production-related metrics.
Perform analytical testing, including pH, sodium, color, drain weight, water activity, Brix, and moisture.
Verify food safety and quality checks established in the plant's HACCP/FSMA and Preventive Control Programs.
Ensure sanitation practices comply with food safety and regulatory requirements.
Provide on-floor QA support for investigations and troubleshooting related to food safety, quality, or process control.
Assist QA management with collecting data to improve products and systems, including through Statistical Process Controls.
Ensure floor work areas follow plant GMP requirements and applicable local, state, and federal regulations.
Perform sanitation verification system checks, including daily pre-operational sanitation inspections, APC, ATP, and environmental monitoring.
Assist QA and R&D during special batch runs as needed.
Assist QA and Operations with conformance checks of ingredients, packaging, and finished product against established specifications.
Work safely and follow Kettle Cuisine standards and occupational safety regulations.
Help the plant and QA department accomplish their goals and objectives.
Model and support Kettle's Core Values and safety culture; promote accountability, performance, quality, and continuous improvement.
Plan work, track results, and resolve variances.