Quality Assurance Technician

Cresco Labs•Joliet, IL

7h•Onsite

About The Position

Cresco Labs is seeking a Quality Assurance (QA) Technician to join their manufacturing team. This role is responsible for assisting with quality-related activities in the facility, including incoming inspection, start-up verification, in-process verifications, and sampling/inspection of finished products. The position supports product families such as cannabis flower, cannabis oil, vape pens/cartridges, and gummies. The QA Technician will help ensure products meet specifications and brand consistency, identify quality risks, and collaborate with operations to develop improvement opportunities. A strong attention to detail and experience in a highly regulated industry are essential.

Requirements

Bachelors Degree, OR 1-2 years experience & an Associate Degree, OR 2+ years experience in a production environment
Prior experience in a highly regulated industry. Highly desirable: healthcare, medical devices, pharmaceutical, consumer packaged goods (food), FDA, HACCP, or SQ.
Prior experience in Quality Assurance or Quality Control function desired
Prior experience with product sampling, inspection procedures, customer complaints, product investigations, and CAPA desired
Ability to follow written procedures and monitor others for adherence to written procedures
Ability to create or update written procedures with site operations personnel, as needed
Strong written and verbal communication skills
Detail-oriented
Utilizes critical thinking to troubleshoot issues, work collaboratively with a team to brainstorm solutions, and implement solutions.
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time.

Responsibilities

Performs incoming inspections.
Performs finished product sampling and inspection.
Maintains retain library.
Performs equipment and product line clearances before processing/production runs including but not limited to cleaning and sanitation verification, metal detector checks, and balance checks.
Performs regulatory label review and approval prior to start-up.
Performs in-process verifications to ensure product weights, correct labeling & packaging for transfer.
Performs in-process ANSI inspections.
Performs verifications on finished product including but not limited to metal detection checks, label review, and record review.
Assists in customer complaints and product investigations, helping to assess risk, identify root cause and quarantine product.
Inspects packaged orders to ensure correct content and quantities, as deemed necessary.
Reviews in-process batch documentation to ensure real-time compliance to product specifications, good documentation practices and written policies/procedures.
Monitors compliance to established Good Manufacturing Practice (GMP) guidance.
Reviews product quality standards and specifications to make sure they are available during production runs.
Complete all required trainings on time.
Conducts all duties in compliance with safety rules, applicable SOPs, and other applicable guidelines.
Other duties as assigned.