Quality Assurance Technician

PFG | Performance Good Group

About The Position

The Quality Assurance Technician is responsible for adhering to, implementing, monitoring, verifying, validating, and writing procedures and processes covering SQF, HACCP, GMP, food safety, and quality across USDA/FDA labeling, manufacturing, and warehousing operations. The role supports compliance with applicable food safety and quality standards, maintains documentation and records, conducts inspections and testing, and assists with third-party audits.

Requirements

  • High school diploma/GED or equivalent experience; an associate degree, one year of technical experience, or an equivalent combination of education and experience is required.
  • 0–6 months of experience.
  • Ability to work independently and interact with other departments.
  • Strong verbal and written communication skills.
  • Basic knowledge of Microsoft Outlook, Excel, Word, and Access.
  • Ability to organize and prioritize work and meet critical tasks and deadlines in a fast-paced environment.
  • Ability to adapt to changing work demands and seek opportunities to improve food safety systems.
  • Ability to perform arithmetic operations using whole numbers, common fractions, and decimals.
  • Ability to follow OSHA-related safety rules, policies, and regulations, and maintain and follow GMP, HACCP, SQF, OSHA, and OLM Food Solutions standards, including safe work practices.
  • Ability and willingness to learn applicable SQF, USDA/FDA, GMP, food safety, HACCP, and SOP requirements.
  • Understanding of allergens, appropriate labeling, and cross-contamination prevention.
  • Ability to operate lab equipment such as a scale and thermometer.

Nice To Haves

  • Bachelor’s degree preferred.
  • 3–5 years of preferred experience in food manufacturing operations, quality assurance, research and development, food production/operations, supply chain, or a related discipline.

Responsibilities

  • Learn and apply SQF, USDA/FDA regulations, GMPs, food safety practices, HACCP, and SOPs.
  • Maintain, organize, and help update SQF and HACCP documentation in compliance with current regulations and standards.
  • Read and understand manufacturing statements.
  • Organize and maintain critical tracking event documents, files, and records.
  • Coordinate supplier approval program compliance, including supplier load compliance and Environmental Social Governance documents.
  • Follow GMPs and understand allergens, labeling requirements, and how to prevent cross-contamination.
  • Operate laboratory equipment, including scales and thermometers.
  • Administer environmental swab tests according to sanitary standard operating procedures.
  • Follow hold-and-release policies and procedures when ingredient or finished-product suitability is in question.
  • Maintain records and complete tasks to ensure compliance with governing standards.
  • Ensure daily pre-operational and operational inspections are completed.
  • Evaluate raw materials and finished products using organoleptic, chemical, physical, and visual techniques.
  • Assist with quality-check compliance for quarterly, semi-annual, and annual third-party audits.
  • Recognize and address product nuance.
  • Follow applicable safety rules, policies, regulations, and food safety standards.

Benefits

  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, and Paid Time Off.
  • Growth opportunities.
  • Safe and inclusive working environment with a culture of rewards, recognition, and respect.
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