QUALITY ASSURANCE TECHNICIAN (FULL TIME)

Compass Group • Charlotte, NC

3d • Onsite

About The Position

Under general supervision and according to established policies and procedures, this role conducts quality assurance audits, space inspections, shop inspections, mechanical space inspections, room and area inspections, and department evaluations. The incumbent is guided by thorough knowledge of computer software systems for quality programs, word processing, data management, supervision, and basic building system knowledge. Employees in this role will work in a temperature-controlled environment with exposure to cold conditions for extended periods of time.

Requirements

• Associates Degree in an Engineering or Business Field, and 5 years’ of experience in the maintenance field with a demonstrated skill in one trade and a good understanding of other trades through work experience at similar institutions, OR High School Diploma/GED and 10 years’ experience in the maintenance field, with a demonstrated skill in one trade and a significant understanding of other trades acquired through work experience at similar institution/s.
• The ability to read, comprehend and transmit complicated detailed instructions in writing and orally.
• Effective written (spelling/grammar) skills.
• Computer proficient (Microsoft Office, specifically proficiency in Excel & Word etc.).
• Database management, accounting, and knowledge of various office equipment/systems.
• Previous experience working in a cold environment with food preferred.

Responsibilities

• Plans, organizes, and controls functions of computerized Quality Assurance programs in maintenance operations.
• Prepares, sets up systems, and maintains computerized Quality Assurance programs and schedules all inspections, audits, and evaluations as per the established matrix.
• Conducts all inspections, audits, and evaluations as per the established matrix.
• Investigates all complaints regarding quality issues.
• Operates and maintains Cleantelligent software system and all other data, hardware, and software systems related to the department's operation.
• Supports performance improvement and safety activities.
• Audits, researches, gathers data, and prepares reports on quality assurance and day-to-day operations.
• Responds to emergencies at the facility as directed.
• Submits ideas on continuous quality improvement.
• Takes minutes and participates in committees as required.
• Must be able to drive a motorized vehicle on a daily basis.
• Performs related and other department duties as required.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree