Quality Assurance Technician

Seal & Design•Syracuse, NY

About The Position

The Quality Assurance Technician performs quality assurance activities for incoming product, manufactured product, and tooling. The technician conducts inspections and audits, documents results, supports nonconformance and corrective-action processes, and works with Production, Engineering, Sales, Purchasing, and Shipping and Receiving to resolve quality issues. The position is scheduled Monday through Friday, 7:00 a.m. to 4:00 p.m., and pays $26.00 to $30.00 per hour.

Requirements

  • Associate degree (AA) in a technical curriculum, three to five years of related experience, or an equivalent combination of education and experience.
  • Proficiency working in a computer-supported environment with business system software and Microsoft Office programs.
  • Knowledge of ISO 9001 and IATF 16949 quality standards.
  • Experience using handheld and automated measuring equipment, such as calipers, tape measures, and micrometers.
  • Ability to read and interpret blueprints and technical drawings.
  • Basic understanding of Lean 5S principles.
  • Strong organizational, problem-solving, and analytical skills; ability to manage priorities and workflow and multitask.

Responsibilities

  • Qualify first-piece fabrication product and perform random quality checks according to quality specifications; stop production when needed to correct quality problems.
  • Complete all phases of first article approval processes (FAIRs), as required.
  • Use vision system inspection machines and other testing equipment as needed.
  • Conduct routine audits and inspections of shop-floor activities to ensure compliance with manufacturing, customer, and quality requirements.
  • Inspect and qualify resale items and tooling used in fabrication.
  • Maintain records and procedures in compliance with quality standards and certifications.
  • Review incoming product, segregate damaged or out-of-specification product when necessary, and inform supervisors of findings.
  • Initiate the nonconformance process, identify preventive actions, and identify continual improvement opportunities.
  • Assist with RMA/DMR investigations and processing, as required.
  • Work with Sales to understand dimensional specifications and customer requirements, resolve related issues, and communicate updates to specific requirements.
  • Coordinate with Purchasing, Sales, and Shipping and Receiving on product returns to help ensure timely receipt of credits or replacement products.
  • Assist other Quality team members across divisions as requested.
  • Adhere to safety, security, and operational procedures.

Benefits

  • 401(k)
  • Profit sharing
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
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