About The Position

The Kraft Heinz Company is hiring a Quality Assurance Technician at its Mason, Ohio plant. The position assures the quality of processing and packaged goods and verifies that they meet customer and company standards. The plant produces portion-sized liquid pouch condiments and portion-sized rectangle-cup condiments, sauces, jellies, and syrups. The role is part of a fast-paced team and requires adaptability, attention to safety and quality, and a willingness to contribute improvements and suggestions. The technician performs analytical and, depending on assignment, microbiological testing on ingredients, intermediates, and finished products. The role also supports processing, food-safety and quality programs, inspections, documentation, and control of non-conforming goods. Duties may include packaging-line inspections and other assigned tasks. The posted work schedule is Monday through Friday, 2:30 p.m. to 10:30 p.m. (second shift), with timing potentially varying according to assignment. Overtime is possible, either four hours before or after the regular shift. Candidates must be available to work all shifts, including weekends and holidays.

Requirements

  • High school diploma or equivalent.
  • Availability to work all shifts, including first, second, and third shifts, as well as weekends and holidays.
  • Ability to lift and carry 25–50 pounds regularly.
  • Outstanding attendance record.
  • Strong attention to detail and ability to identify defects and adhere to quality standards.
  • Achieve a qualifying score on the job skills assessment administered after receiving a passing interview score.

Responsibilities

  • Perform scheduled analytical tests on ingredients, intermediates, and finished products in accordance with product specifications, including acidity, salt, pH, consistency, viscometry, colorimetry, fat and moisture, water activity, Brix, and soluble solids.
  • Support processing and provide guidance on rework in accordance with procedures.
  • Standardize, calibrate, and maintain analytical laboratory instrumentation, temperature indicating and recording devices, scales, and ATP swab units.
  • Inventory analytical testing materials and coordinate restocking with the QA Clerk or QA Lead.
  • As assigned, carry out environmental monitoring, air-plate monitoring, allergen validation, and microbiological testing programs at scheduled frequencies.
  • Perform microbiological testing, prepare samples and media, and maintain microbiological laboratory instrumentation and related equipment.
  • Collect samples for the Water Quality and Testing program and inventory microbiological, environmental, ATP-swab, and allergen-swab supplies; coordinate restocking with the QA Clerk or QA Lead.
  • Control non-conforming packaging materials, ingredients, intermediates, and finished products, including generating hold tickets and ensuring proper identification.
  • Verify equipment-cleaning effectiveness through ATP and microbiological swabbing.
  • Report incidents and participate in investigations in accordance with the Factory Incident Management and Communication procedure.
  • Inspect glass, ceramic, and brittle-plastic components and report non-conformities in accordance with applicable policy.
  • Monitor in-line product-protection devices, including metal detectors and filters.
  • Carry out actions under the Maintenance Related Food Safety Program, including inspecting food-contact surfaces after sanitation following equipment repair or maintenance.
  • Conduct pre-operational and operational inspections following sanitation activities, using ATP or microbiological swabbing where required.
  • Follow record-keeping procedures and collect and store samples in accordance with the Sample Collection and Retention procedure.
  • Perform sensory evaluations of intermediates and finished products for characteristics and defects such as taste, aroma, consistency, color, foreign matter, cross-contamination, infestation, clumps, specks, ingredient separation, and spoilage.
  • Inspect and test incoming materials, verify documented compliance through certificate-of-analysis review as required, and check temperatures of temperature-sensitive ingredients before acceptance.
  • Conduct compliance-monitoring audits of records and adherence audits by observing work, as applicable.
  • Maintain good housekeeping and follow Good Laboratory Practices, applicable prerequisite programs, Pest Control and Allergen programs, and cGMP requirements.
  • Monitor applicable HACCP critical control points and support HGPS and QRMP initiatives and standards.
  • Report test and inspection results to interested parties and the Supervisor, request corrective actions when applicable, and follow up to completion.
  • Perform packaging-line inspections when assigned and carry out other duties as assigned.

Benefits

  • Medical coverage with multiple providers and tiers to choose from.
  • Dental coverage with multiple providers and tiers to choose from.
  • Vision coverage with multiple providers and tiers to choose from.
  • 10 company-paid holidays per year.
  • Vacation available after successful completion of 90 days of employment.
  • Paid parental leave.
  • Bereavement leave.
  • Pet insurance.
  • Employee Assistance Program (EAP).
  • Group Legal Protection.
  • Health Reimbursement Account (HRA) or Health Savings Account (HSA).
  • Annual bonus potential of 3.5% of annual earnings through the Field Operations Incentive Plant (FOIP).
  • Healthcare, prescription drug, dental, vision, screenings and assessments, paid time off, leave of absence, recognition, training, wellbeing programs, family support programs, 401(k), life insurance, accidental death and dismemberment coverage, and disability coverage, subject to applicable plan terms and variation by role and employment factors.
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