About The Position

The Quality Assurance Technician assures the quality of processing and packaged goods and verifies that products meet customer and company standards. The role supports a fast-paced food manufacturing facility producing portion-sized condiments, sauces, jellies, and syrups. The position is scheduled for second shift, Monday through Friday, 2:30 p.m. to 10:30 p.m.; hours may vary based on assigned work. Overtime is possible, either four hours before or after the regular shift. Candidates must also be available to work all shifts, weekends, and holidays. Depending on assignment, the technician performs analytical and microbiological laboratory testing, supports processing and rework, maintains and calibrates laboratory equipment, collects and retains samples, and monitors product and facility food-safety controls. The role also includes inspecting materials and equipment, maintaining records and inventory, reporting results and incidents, and supporting corrective actions and applicable quality programs. Packaging line inspections may be assigned.

Requirements

  • High school diploma or equivalent.
  • Availability to work all shifts, including first, second, and third shifts, as well as weekends and holidays.
  • Ability to lift and carry 25–50 pounds regularly.
  • Outstanding attendance record.
  • Strong attention to detail and ability to identify defects and adhere to quality standards.
  • Achieve a qualifying score on the job skills assessment administered after a passing interview score.

Responsibilities

  • Perform analytical testing of ingredients, intermediates, and finished products according to specifications and scheduled frequencies, including tests for acidity, salt, pH, consistency, viscosity, color, fat, moisture, water activity, Brix, and soluble solids.
  • Support processing and provide guidance on rework in accordance with procedures.
  • Standardize, calibrate, and maintain analytical and microbiological laboratory instruments and related devices, scales, and ATP swab units.
  • Inventory laboratory testing materials and coordinate restocking with the QA Clerk or QA Lead.
  • As assigned, execute environmental monitoring, air-plate monitoring, allergen validation, and microbiological testing programs at scheduled frequencies.
  • Prepare media for microbiological testing and collect samples for the water quality and testing program.
  • Control non-conforming goods, including packaging materials, ingredients, intermediates, and finished products; generate hold tickets and identify affected items.
  • Verify equipment cleaning effectiveness through ATP and microbiological swabbing.
  • Report incidents and participate in investigations according to the applicable procedure.
  • Inspect glass, ceramic, and brittle plastic components and report non-conformities.
  • Monitor and inspect in-line product protection devices, including metal detectors and filters.
  • Inspect food-contact surfaces after sanitation following equipment repair or maintenance, and conduct pre-operational and operational inspections after sanitation or other specified events.
  • Keep records and collect and store samples according to procedures.
  • Perform sensory evaluations of intermediates and finished products for attributes and defects such as flavor, aroma, consistency, color, foreign matter, cross-contamination, and spoilage.
  • Inspect and test incoming materials, review certificates of analysis, and verify temperatures of temperature-sensitive ingredients before acceptance.
  • Conduct compliance monitoring and adherence audits of documented ways of working, as applicable.
  • Maintain good housekeeping and follow Good Laboratory Practices, cGMP, HACCP critical control point requirements, prerequisite programs, and applicable pest-control and allergen programs.
  • Support HGPS and QRMP initiatives and remain accountable for QRMP standards.
  • Report test and inspection results to interested parties and the Supervisor, request corrective actions when applicable, and follow them through completion.
  • Perform packaging line inspections when assigned.
  • Perform other duties as assigned.

Benefits

  • Medical coverage with multiple providers and plan tiers.
  • Dental coverage with multiple providers and plan tiers.
  • Vision coverage with multiple providers and plan tiers.
  • 10 company-paid holidays per year.
  • Vacation available after successful completion of 90 days of employment.
  • Paid parental leave.
  • Bereavement leave.
  • Pet insurance.
  • Employee Assistance Program.
  • Group legal protection.
  • Health Reimbursement Account or Health Savings Account.
  • Annual bonus potential of 3.5% of annual earnings through the Field Operations Incentive Plant program.
  • Benefits and wellbeing programs may include paid time off, leave of absence, recognition, training, medical and prescription drug coverage, screenings and assessments, family support programs, 401(k), life insurance, accidental death and dismemberment coverage, and disability coverage, subject to applicable plan terms and eligibility.
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