Quality Assurance Technician (Current Employees Only)

Winpak • Chicago Heights, IL

35d • Onsite

About The Position

Winpak Portion Packaging is seeking a Quality Assurance Technician for its Manufacturing team in South Chicago Heights, Illinois. Reporting to the Quality Manager, the technician audits production processes to verify product quality, confirm inspections are completed, and ensure compliance with work instructions. The role supports food packaging safety, quality standards, and efficient manufacturing operations.

The technician performs raw-material and finished-product quality activities, maintains testing and compliance records, supports equipment calibration and measurement, responds to production quality questions, and helps manage nonconforming products. The position also involves maintaining microbiological testing protocols, reporting food packaging safety concerns, and completing assigned work within the shift while following safety and sanitation requirements.

This is an onsite, salaried, nonexempt position with Monday-through-Friday, eight-hour shifts. The compensation range is to be confirmed.

Requirements

• High school diploma or equivalent.
• Current Certified Quality Technician certificate.
• Training and experience auditing ISO standards, GMP, SQF, and HACCP requirements.
• Strong communication skills and an understanding of basic math and statistical principles.
• Computer proficiency, including Microsoft Word and Excel.
• Proficiency using calipers, micrometers, scales, and similar measuring tools.
• Experience issuing and interpreting Certificates of Analysis.
• Ability to carry out food packaging safety and quality responsibilities competently.
• Training in and adherence to company policies concerning GMP, sanitation, prerequisite programs, chemical control, and food safety plans and policies.

Nice To Haves

• Experience with Microsoft Access and AlisQI.
• Experience using or maintaining VSPC or other statistical process control (SPC) software.
• Experience with CMM measuring equipment.

Responsibilities

• Inspect incoming raw materials as needed and verify product specifications, material requirements, packaging, labeling, and palletizing requirements.
• Maintain FDA, CONEG, resin testing, COA, and resin retain records; evaluate data and provide timely COA information.
• Obtain and deliver retains from prior production runs for upcoming production as required.
• Document product inspections, process data, and other required information accurately.
• Respond promptly to packer and operator quality questions to reduce downtime and minimize defective production.
• Gather, process, label, and store finished-product retains daily.
• Organize, monitor, and assist with rework of nonconforming products and returns.
• Maintain calibration of measuring devices and related work instructions and forms; implement calibration for new types of measuring devices and train operators on their use.
• Provide support for coordinate measuring machine (CMM) equipment as required.
• Maintain monthly microbiological testing protocols and records; initiate corrective actions for out-of-specification results in accordance with the company’s Integrated Management System (IMS) and SQF/AIB standards.
• Report food packaging safety concerns to plant management.
• Organize work efficiently to complete cleaning, inspections, and data recording within the assigned shift.
• Maintain a clean, organized, and safe work area; use required safety equipment and follow safety, clothing, cleanliness, and hair-covering requirements.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and prescription coverage
• Travel coverage
• Disability coverage
• Voluntary life insurance
• Life and accidental death and dismemberment insurance
• Tuition assistance program
• Retirement savings plans
• Employee and family assistance program with short-term counselling, wellbeing coaching, and financial and legal consultation services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED