Quality Assurance Technician - Food Production

CG Family Foods • Agawam, MA

15d • $24 - $26 • Onsite

About The Position

CG Family Foods is seeking a motivated, detail-focused Quality Assurance Technician to support food manufacturing operations in Agawam, Massachusetts. The position works alongside the production team to maintain food safety standards, monitor product quality, and help ensure manufacturing processes meet established guidelines. The company describes its workplace as collaborative and emphasizes teamwork, accountability, and a shared commitment to producing high-quality food.

Requirements

• An associate degree or equivalent education, or approximately 6 months to 1 year of relevant experience in manufacturing or quality assurance.
• Familiarity with food manufacturing operations, GMP requirements, and quality-control practices.
• Strong organizational skills and the ability to maintain accurate records.
• Comfort using Microsoft Office applications, including Word, Excel, and Outlook.
• Effective communication skills and the ability to work cooperatively with different departments.
• A proactive mindset, strong attention to detail, and commitment to following established procedures.
• Ability to manage multiple responsibilities in a busy production environment.
• Ability to lift up to 50 pounds and work in environments with varying temperatures.

Nice To Haves

• English/Spanish bilingual communication skills.

Responsibilities

• Perform routine quality checks on ingredients, products during manufacturing, and finished goods.
• Inspect packaging, labels, product weights, and temperatures for compliance with established specifications.
• Monitor production activities for adherence to Good Manufacturing Practices (GMPs) and Critical Control Point (CCP) requirements.
• Evaluate product appearance, consistency, and other quality characteristics through visual and sensory inspections.
• Identify potential quality issues, document findings, and assist with corrective actions or product holds when necessary.
• Review manufacturing records, batch reports, and quality documentation for completeness and accuracy.
• Participate in sanitation verification activities, documentation reviews, and environmental monitoring processes.
• Communicate quality concerns to production personnel and collaborate on solutions that support food safety and operational efficiency.
• Maintain organized and accurate quality-control records, reports, and electronic tracking systems.

Benefits

• One week of paid time off after 90 days of employment, with an additional week after six months.
• Comprehensive medical insurance options.
• Dental insurance available at the employee's expense.
• Company-funded life insurance coverage equal to one year's gross annual earnings.
• 401(k) eligibility after one year, including a company match of up to 4%.
• Nine paid company holidays each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree