Food Safety Quality Assurance Technician

DO • Jamaica, NY

3d

About The Position

DO & CO is seeking a detail-oriented Food Safety Quality Assurance Technician to join its New York team. DO & CO operates in airline catering, international event catering, restaurants, lounges, and hotels, with locations in 12 countries across three continents. The Technician supports food safety and quality across high-volume food-production operations through inspections, monitoring, testing, recordkeeping, training, and collaboration with operational teams.

The role includes working on foot for extended periods and in environments with varying temperatures. Availability may be needed during early mornings, evenings, nights, weekends, and holidays according to business needs. The listed pay range is $23.00–$25.00 per hour.

Requirements

• High school diploma, GED, or equivalent.
• At least two years of experience in food processing, food manufacturing, airline catering, hospitality, or another high-volume food-production environment.
• Working knowledge of food safety, quality assurance, sanitation, and Good Manufacturing Practices.
• Familiarity with HACCP, ISO standards, environmental monitoring, and food safety management systems.
• Food safety certification, such as ServSafe.
• Strong written and verbal communication skills in English.
• Excellent organization, documentation, and attention to detail.
• Confidence working with employees and leaders across multiple departments.
• Ability to work independently while contributing effectively within a collaborative team.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Self-motivated, professional, service-oriented, and comfortable taking a hands-on approach.
• Ability to spend extended periods on foot and work in environments with varying temperatures.
• Flexible availability, including early mornings, evenings, nights, weekends, and holidays, based on business needs.

Nice To Haves

• Bachelor’s degree in Food Science, Hospitality, Biology, or a related field.
• HACCP certification.
• Experience conducting floor inspections, temperature checks, facility audits, ATP testing, or environmental swabbing.

Responsibilities

• Perform daily pre-operational, operational, and post-operational food safety inspections.
• Monitor temperatures; inspect coolers and freezers; calibrate thermometers; and check sanitizer concentrations.
• Verify cleaning and sanitation activities performed by internal teams and third-party service providers.
• Conduct production-floor inspections and self-audits to reinforce Good Manufacturing Practices and food safety expectations.
• Identify and document noncompliance, escalate concerns to FSQA and department leadership, and follow up on corrective actions.
• Conduct traceability exercises, product sampling, laboratory collections, ATP testing, and environmental microbiological swabbing.
• Monitor compliance with DO & CO, customer, FDA, HACCP, Halal, hygiene, and applicable regulatory requirements.
• Maintain accurate, organized, audit-ready food safety and quality records.
• Support customer audits, health department inspections, internal assessments, and regulatory visits.
• Assist with pest-control monitoring and inspect cleanliness in production, storage, restroom, dishroom, pot-wash, porter, and transportation areas.
• Verify approved cleaning chemicals are stocked, labeled, stored, and available in designated departments.
• Provide on-the-spot coaching during production-floor inspections to address hygiene, safety, and GMP concerns.
• Deliver food safety and hygiene training and serve as a backup trainer during new-hire orientation.
• Identify training gaps, recommend retraining, and support annual food safety refresher programs.
• Partner with Production, Culinary, Sanitation, Transportation, and other operational teams to strengthen food safety performance.
• Perform additional duties as assigned by the FSQA Supervisor or FSQA Manager.

Benefits

• Complimentary daily meals, including breakfast, lunch, and dinner.
• Medical, dental, and vision benefits for eligible full-time employees.
• 401(k) eligibility for full-time employees.
• A workplace committed to innovation, food safety, creativity, and exceptional hospitality.
• Career-development opportunities in the United States and internationally.
• Opportunity to work with and represent a global leader in luxury gourmet entertainment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED