Quality Assurance Technician III

GAF • Parsippany, NJ

1d • Onsite

About The Position

At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most. The Technician III is responsible for claim evaluations and conducts various testing activities and analysis on sample material. Communicates results effectively and reports meaningful and unbiased conclusions based on evaluations. Conducts specific activities in accordance with established laboratory practices and procedures. Leads and contributes improvements to the lab evaluation processes, Job Safety Analysis, and Standard Operating Procedures. Leads laboratory maintenance and calibration of equipment. Leads and supports training for new hires. Assures all activities are performed.

Requirements

• Associate’s Degree in relevant technical field paired with 2+ years of practical, industry-related experience OR Bachelor’s Degree in relevant technical field paired with 2+ years of practical, industry-related experience is preferred
• Proven track record (2–5 years) in a manufacturing or R&D lab setting.
• Experience navigating quality control, analytical testing, or product development within the roofing or construction materials sector is highly desirable.
• Excellent interpersonal skills
• Strong attention to detail
• Ability to handle multiple projects simultaneously
• Ability to work as a team player
• Entry to Intermediate Excel skills
• Strong knowledge of roofing products and installation instructions
• Familiar with standard GAF processes, standards, products specifications
• Knowledge of Safety precautions, health hazards, SDS forms.
• Strong practical knowledge of key product lines, lab evaluation processes, products specifications and application instructions.
• Familiar with various manufacturing processes of different products.
• Familiar with quality fundamentals
• Knowledge of engineering/science fundamentals

Nice To Haves

• Associate’s Degree in relevant technical field paired with 2+ years of practical, industry-related experience OR Bachelor’s Degree in relevant technical field paired with 2+ years of practical, industry-related experience is preferred
• Experience navigating quality control, analytical testing, or product development within the roofing or construction materials sector is highly desirable.

Responsibilities

• Lead claim evaluations to determine manufacturing and performance characteristics.
• Conduct testing per established protocols and provide accurate data.
• Assist in making data-driven decisions on lab dispositions.
• Review and improve process flows on a continuous basis per field feedback.
• Improve lab efficiency through monitoring of claims influx and prioritizing work to improve and/or meet lab evaluation metrics.
• Assist in root cause analysis investigations, and report findings in a clear meaningful format.
• Participate in problem solving teams.
• Continue to build partnerships across different teams such as warranty, field services, R&D, and manufacturing plants.
• Lead lab maintenance and equipment calibration program.
• Perform preventive maintenance and calibration of equipment on a predetermined frequency.
• Keep accurate records and documentation.
• Learn and develop new test methods, SOPs and JSAs.
• Assist supervisor to organize daily lab work flow.
• Train new hires, develop, mentor, and provide guidance to junior technicians.
• Plans and executes assigned projects and prioritizes tasks though time management system.
• Coordinate the use of other resources (both internal and external) in order meet project goals and timelines.
• Assure all activities are performed safely per established safety guidelines.
• Maintain work area in a safe, clean, and orderly fashion on a daily basis following 5S guidelines.
• Complete monthly safety training.
• Contribute to Job Safety Analysis and Standard Operating Procedure development.
• Champion safety activities, and lead housekeeping.

Benefits

• We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.
• Our Family-Building benefits support the many different journeys to fertility and parenthood.
• Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions.
• Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence.
• Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program.
• We're committed to fostering a culture that reflects our values to connect, empower, evolve, and inspire. We offer many opportunities for employees to connect with one another, including through our Employee Resource Groups who focus on education and allyship for all of our employees.
• competitive salary, benefits, 401k, and vacation packages for all full time permanent positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level