Quality Assurance Technician I
3MD Inc.•Fort Wayne, IN
•$18 - $21•Onsite
About The Position
The Quality Assurance Technician I is responsible for fact-checking tickets in a queue and testing customer-owned devices to ensure functionality prior to deployment.
Requirements
- High School Diploma or general equivalent
- Ability to have a flexible schedule and ability to work early/late as needed for the project
- Experience with client-server systems and understanding the types of issues that may arise
- Ability to learn quickly in a dynamic environment
- Excellent oral, written, and interpersonal communication skills
- Ability to handle multiple tasks and priorities
- Ability to collaborate with team members and client to meet project deadlines and milestones
- Adapt easily to shifting priorities, process changes, and/or schedule changes
- Basic understanding of back-end infrastructure and design
- Understanding of iPhone, Android, and Windows mobile devices
- Comprehension and understanding of requirements for testing
- Ability to have strong attention to detail to be able to accomplish a wide variety of tasks
- Night and weekend work as required
Nice To Haves
- 1-2 years of experience in a mobility production environment preferred
- A+ preferred
Responsibilities
- Responsible for time management while in a production environment
- Communicate and articulate issues when discovered in a concise manner to the team and manager
- Responsible for manual testing of customer-owned inventory
- Creation, management, and triage of defects within devices
- Ensure troubleshooting issues experienced during testing is being done properly
- Provide daily and weekly status reporting through approved software
- Follow written and verbal instructions from leads
- Responsible for the monitoring of the ticketing systems for test case management, creation, and execution
- Follow established processes and procedures for reporting and testing
- Archive all test documentation as directed
Benefits
- medical, dental, and vision insurance
- a 401(k) plan and company contribution
- short-term and long-term disability coverage
- basic life insurance
- wellbeing benefits
- up to 6 scheduled paid holidays
- up to 112 hours of PTO based on years of service
- up to 8 hours of paid volunteer time annually
- Additional paid sick leave is also provided if required by state or local law.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
