About The Position

Quality Assurance Technicians provide inspection and support activities in production departments to help maintain product standards and specifications and deliver a high level of customer service. The role performs quality inspections and checks, identifies and reports product and process risks, determines the disposition of suspect products, and supports production with technical packaging and quality guidance. The technician is responsible for package development and the quality of components produced at the Valdosta facility, ensuring components are designed and produced effectively and in accordance with company and customer standards. The position works with production, area management, department managers, shift supervisors, customer service, sales, corporate engineering, vendors, and customers on quality concerns, production issues, corrective and preventive actions, quality alerts, and new product development. It also supports audits, maintains required records and reports, follows work instructions and relevant safety, quality, environmental, hygiene, and food-safety procedures, and helps ensure the department is safe and clean. The role requires a high school diploma or equivalent, at least two years of Quality Assurance experience, computer and communication skills, attention to detail, and the ability to work independently and collaboratively in a fast-paced environment. The position is identified as night shift. Regular physical activities include sitting, standing, walking, using hands to handle objects or controls, and reaching with hands and arms.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience in Quality Assurance.
  • Good computer skills.
  • Strong verbal and written communication skills, including the ability to communicate effectively with employees, vendors, and customers.
  • Ability to work effectively with little supervision and deliver results as a self-starter in a fast-paced, performance-driven environment.
  • Good attention to detail, time management, organization, and problem-solving skills.
  • Ability to work as a cross-functional team member.
  • Knowledge of GFSI or other food packaging standards.

Responsibilities

  • Carry out quality-control inspections on components manufactured on production machines and complete customer-specific inspections.
  • Perform post-production quality checks as required.
  • Identify process and product risks that could prevent products from meeting customer requirements, and report them to area management.
  • Identify improvement opportunities and raise them with a supervisor, analyst, or manager.
  • Follow area work instructions and personal hygiene requirements.
  • Liaise with department managers and shift supervisors about quality-related production problems.
  • Coordinate with production and customer service on quality concerns, held production, CAPA, and quality alerts.
  • Determine the disposition of suspect product.
  • Follow company quality standards and cooperate with internal and external audits.
  • Adhere to policies and procedures relating to health and safety, quality, environmental management, and food safety.
  • Help ensure the department is safe and clean.
  • Complete necessary administration and reporting.
  • Work with sales, customer service, corporate engineering, and customers on the design and development of new products.
  • Liaise with department managers about mold- and tooling-related production issues.
  • Provide technical packaging support to production.
  • Control and take responsibility for package development and the quality of all components produced at the Valdosta facility.
  • Check that components are designed and produced effectively, efficiently, and to company and customer standards.
  • Ensure quality-related working practices and standards are followed.
  • Ensure staff are informed of and accountable for food-safety and regulatory responsibilities, encouraged to report actual or potential food-safety issues, and empowered to resolve issues within their scope of work.
  • Perform other reasonable tasks requested by management and other duties as assigned.

Benefits

  • Medical, dental, and vision plans.
  • Paid time off, starting at 40 hours per year for full-time hourly employees; amount may vary by location.
  • Company-paid holidays, starting at 8 days per year; amount may vary by location.
  • Wellbeing programs and Employee Assistance Program.
  • Health Savings Account and Flexible Spending Account.
  • Life insurance, AD&D, short-term and long-term disability, and voluntary benefits.
  • Paid Parental Leave.
  • Retirement Savings Plan with company match.
  • Tuition reimbursement, subject to approval.
  • Discretionary bonus program, with initial eligibility dependent upon hire date.
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