Quality Assurance Tech I

Newmar Corporation•Forest City, IA

About The Position

The Quality Technician participates throughout the manufacturing process, inspecting components before assembly, reviewing trial products, and testing finished goods. The role analyzes results and drives improvement using A3 and 8D problem-solving methodologies and the Corrective Action Database. It has key involvement in the Built in Quality (BIQ) process on assigned production lines and across all Vertical Assembly Plants.

Requirements

High school diploma or GED.
1–3 years of experience in quality, engineering, or manufacturing.
Experience reading prints and measuring parts.
Basic critical-thinking skills, including data analysis, investigation, and validation.
Experience with Microsoft Office, including Word and Excel.
Professional verbal and written communication skills.
Ability to collaborate effectively across multiple cross-functional groups and company levels.

Nice To Haves

Technical school education or college credits, or advanced certifications.
1–5 years of manufacturing and/or process experience with assembly processes.
Proficiency in understanding and reading engineering prints.
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
Continuous-improvement methodology training or experience.

Responsibilities

Perform root cause analysis and implement corrective actions for quality-process concerns to prevent recurrence.
Facilitate and maintain PFMEAs and Control Plans for assigned operations areas.
Participate in BIQ activities and programs, including detailed data collection using key performance indicators (KPIs).
Update BIQ PFMEAs based on risk and rank findings using Risk Priority Numbers (RPNs).
Conduct monthly Control Plan reviews using production-related KPIs and Low Hour Warranty data.
Identify, contain, and document rejected parts, and communicate findings to necessary individuals.
Notify internal suppliers of non-conformances and issue corrective actions through the CAR system; work with suppliers to determine root causes and implement timely, effective quality solutions.
Collaborate with Supplier Quality to resolve external non-conformances.
Perform Quality Focus Group audits related to process adherence, defect prevention, and employee training.
Complete Customer Quality Audits (CQAs) of finished goods and score identified issues using the documented process.
Maintain daily FPY, scrap, and line repetitive-defect metrics and provide detailed reporting.
Ensure production processes meet current Recreational Vehicle Industry Association and Canadian Standards Association standards.
Participate in weekly scheduled New Employee Orientation meetings and present key quality information.
Use the Customer Complaint Database (CCDB) for assignments and corrective actions through the CAR Database.
Pursue continuous improvement in job duties and responsibilities.
Follow Standard Work instructions and complete documentation and records for traceability.
Promote a “No Pass Defect” mentality in the manufacturing environment.
Work safely, follow company safety policies, report safety concerns through proper channels, and collaborate across functions to resolve issues.
Perform other duties as assigned.