Quality Assurance Team Leader, Overnight, Fresh Kitchen - Dacula

Publix•Dacula, GA

3d•$54,600 - $75,296•Onsite

About The Position

Quality Assurance Team Leaders serve as an on-the-floor resource to associates and managers within Publix manufacturing facilities. They participate in work alongside associates, cover vacations and unplanned absences, assume specific Department Manager responsibilities when the manager is absent, and plan and conduct job-skill training. The position reports to the Quality Assurance Department Manager. The Team Leader develops, monitors, and verifies HACCP plans and maintains food safety and quality programs, including SQF, allergen controls, SSOPs, and other prerequisite programs. The role works with regulatory and external auditors and plant management, supports investigations of quality-related issues, and serves as the QA department contact when the manager is absent. The Team Leader also helps oversee department responsibilities, workforce needs, production requirements, equipment maintenance, GMPs, customer complaints, and continuous improvement activities. The position is for the overnight shift in the Fresh Kitchen in Dacula. The role may require work on any shift, including nights, weekends, holidays, and extended hours. Physical requirements include lifting over 50 pounds, walking and standing for up to 14 hours per day, bending, squatting, and climbing ladders.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Ability to lift more than 50 pounds and walk or stand for up to 14 hours a day; ability to bend, squat, and climb ladders.
Knowledge of Good Manufacturing Practices (GMPs).
Knowledge of Safety Data Sheets (SDS), Lock-Out/Tag-Out (LOTO), and Personal Protective Equipment (PPE).
Working knowledge of Microsoft Office, including Word, Excel, and Outlook.
Ability to demonstrate safe working habits.
Ability to learn and perform all positions.
Ability to work in a fast-paced environment and understand highly complex industrial or manufacturing equipment.
Ability to work well with others and be a team player.
Ability to work any shift, nights, weekends, holidays, and extended hours.
Willingness to assist team members in other areas.
Ability to perform steady, productive work for an extended period.
Ability to work efficiently with little or no supervision.
Basic math skills.
Excellent written and verbal communication skills.
Enthusiasm, initiative, pride in work, and commitment to Publix and its mission.

Nice To Haves

Some college coursework in Business, Engineering, and/or Food Science.
Knowledge of chemical and microbiological laboratory work and ability to serve as a resource to all departments.
Knowledge of food safety and regulatory compliance and ability to assist all departments.
Knowledge of HACCP and SSOP programs and ability to train associates in these areas.
Department experience related to the position.
Knowledge of general Publix and manufacturing policies and procedures.

Responsibilities

Develop, monitor, and verify HACCP plans for products and processes.
Maintain food safety and quality programs, including SQF, allergen controls, SSOPs, and other prerequisite programs.
Interact with regulatory and external auditors, including accompanying auditors and following up on corrective action plans.
Work with plant management and assist departments in researching quality-related issues.
Serve as the QA department point of contact when the QA manager is absent.
Monitor and verify QA department responsibilities.
Communicate food safety and quality programs and provide job-instruction training to QA and other department associates as needed.
Participate in work-area tasks and production-floor work when necessary; cover unplanned absences.
Schedule associate labor needs and promote and enforce quality and food safety standards.
Verify equipment maintenance, preventive maintenance, and work orders.
Understand production and execute department requirements; maintain Good Manufacturing Practices throughout the facility.
Serve as a role model for plant associates.
Track customer complaints, investigate them, and handle related correspondence.
Lead continuous-improvement projects and drive improvements in plant operations.
Study and analyze KPIs and data and apply findings to departmental improvement.
Plan for and respond to unusual events.
Perform other duties as assigned.

Benefits

Year-end Holiday Bonus: 15 hours of pay in the first year of continuous employment, one week’s pay in the second year, and two weeks’ pay in subsequent years, subject to remaining employed through the bonus check issue date.
Weekend differential of $2.00 per hour for hours worked from 12:00 a.m. Saturday through 11:59 p.m. Sunday.
Night differential of $0.75 per hour for associates regularly scheduled to work any hours between midnight and 3:00 a.m.
Employee stock ownership plan that contributes Publix stock to associates each year at no cost.
Opportunity to purchase additional shares of privately held stock.
401(k) retirement savings plan.
Group health, dental, and vision plans.
Paid Time Off.
Paid Parental Leave.
Short- and long-term disability insurance.
Tuition reimbursement.
Free hot lunches (buffet-style) at facilities with a cafeteria.