Quality Assurance Team Leader, Overnight, Fresh Kitchen - Dacula

Publix•Dacula, GA

1d•Onsite

About The Position

Quality Assurance Team Leaders are an on-the-floor resource for associates and managers in Publix manufacturing facilities. They perform work alongside production associates, cover vacations and unplanned absences, and assume specific Department Manager responsibilities when the manager is absent. They also plan and conduct job-skills training for associates. The role reports to the Quality Assurance Department Manager. The Team Leader supports food safety and quality programs, including HACCP, SQF, allergen controls, SSOPs, and other prerequisite programs. The position monitors and verifies QA responsibilities, communicates program requirements through job-instruction training, supports regulatory and external audits, investigates quality-related issues, and leads continuous-improvement efforts. It may also involve performing work in the production area, scheduling associate labor, and responding to unusual events.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Ability to lift more than 50 pounds and to walk or stand for extended periods, up to 14 hours a day; bend, squat, and climb ladders.
Knowledge of Good Manufacturing Practices (GMPs).
Knowledge of Safety Data Sheets (SDS), Lock-Out/Tag-Out (LOTO), and Personal Protective Equipment (PPE).
Working knowledge of Microsoft Office, including Word, Excel, and Outlook.
Ability to demonstrate safe working habits.
Ability to learn and perform all positions.
Ability to work in a fast-paced environment and understand highly complex industrial or manufacturing equipment.
Ability to work well with others and be a team player.
Ability to work any shift, nights, weekends, holidays, and extended hours.
Willingness to assist team members in other areas.
Ability to perform steady, productive work for an extended period.
Ability to work efficiently with little or no supervision.
Basic math skills.
Excellent written and verbal communication skills.
Enthusiasm, initiative, pride in work, and commitment to Publix and its mission.

Nice To Haves

Some college coursework in Business, Engineering, and/or Food Science.
Knowledge of chemical and microbiological laboratory work and ability to serve as a resource to all departments.
Knowledge of food safety and regulatory compliance and ability to assist all departments.
Knowledge of HACCP and SSOP programs and ability to train all associates in these areas.
Department experience related to the position and knowledge of general Publix and manufacturing policies and procedures.

Responsibilities

Develop HACCP plans and monitor and verify data for products and processes.
Maintain food safety and quality programs, including SQF, allergen controls, SSOPs, and other prerequisite programs.
Interact with regulatory and external auditors, including Georgia Department of Agriculture, USDA, and third-party auditors; accompany auditors as needed and follow up on corrective action plans.
Assist plant management and departments with research into quality-related issues.
Act as the QA department point of contact when the QA manager is absent.
Monitor and verify QA department responsibilities.
Communicate food safety and quality programs using job-instruction training techniques for QA and other department associates as needed.
Perform work in the production area when necessary, including working alongside production associates.
Cover unplanned absences and schedule associate labor needs.
Promote and enforce associate quality and food safety standards.
Verify maintenance of equipment, preventive maintenance, and work orders.
Understand production and execute department requirements.
Maintain Good Manufacturing Practices within the facility and serve as a role model for plant associates.
Track customer complaints, investigations, and correspondence.
Lead and drive plant-operations improvements through continuous-improvement projects.
Study and analyze KPIs and data, apply findings to departmental improvement plans, and respond to unusual events.
Perform other duties as assigned.