Quality Assurance Supervisor

Riviana Foods•Memphis, TN

1d•Onsite

About The Position

The incumbent is responsible for the daily operations of the RTS Quality laboratory, including the management of Quality technicians in a fast paced 24 / 7 manufacturing environment, leading in several areas, including Food Safety Programs. This role reports directly to the Quality Manager.

Requirements

HAACP certified, SQF Practitioner certified.
Ability to read, write and comprehend written and spoken English.
Ability to effectively prepare and interpret written communications and reports.
Able to apply general math principles including ratios and basic statistics.
Ability to understand and use all company software applications and automated systems.
5 years’ of quality control experience in the food industry with at least one year of supervisory experience; statistical analysis and better processing school in a retort operation preferred.
Care and use of required onsite facility personal protection equipment.
Able to respond to emergency call outs.

Nice To Haves

SAP experience preferred.
College degree preferred (BS Food Science, Biology or Chemistry

Responsibilities

Actively lead lab operational processes to ensure all products meet or exceed established quality standards.
Actively engage/train production operators and technicians to ensure Quality compliance and overall continuous improvement.
Assist management as a technical liaison between Quality and other departments.
Coordinate shipment and analysis of samples, equipment and other items as needed.
Review ingredient COA’s to insure meeting specifications, maintain approval log.
Develop, implement and maintain documentation for customer requirements such as COAs, Gluten-free testing and other Quality related data.
Direct technicians to achieve daily production goals and provide feedback to the team. This includes the management of staff, specifically hiring, discipline, payroll, performance appraisal, providing feedback on a regular basis, scheduling and training and development of personnel.
Ensure the proper quantity, functionality, maintenance, calibration and validation of laboratory instruments and equipment.
Implement and maintain Quality data in QM module of SAP and MII Interface.
Lead or participate in the plant self-inspection programs.
Lead Quality department in absence of Quality Manager.
Participate / lead problem solving teams, conduct root cause analysis, apply corrective / preventative actions and implement process improvements as needed.
Prepare product analysis summaries, including filing of deviation reports as needed.
Maintain documentation of raw material, packaging and production quality holds.
Review, prepare and implement technical documents, method development, procedures and work instructions.
Supervise laboratory practices and ensure compliance with relevant procedures.
Serve as HACCP Coordinator by implementing, maintaining and ensuring compliance of HACCP and Food Safety Pre-requisite programs.