supervisor plant quality assurance, 1st shift

Starbucks Coffee Company•Augusta, GA

3d•$74,400 - $111,700•Onsite

About The Position

The Starbucks Roasting Plants are home to a dedicated team of professional roasters and supporting process teams including planning, warehouse management, packaging, roasting, maintenance, engineering and logistics. As a Quality Assurance Supervisor, you will play a crucial role in ensuring the quality of daily production by assessing its quality through documentation and data review, and ensuring compliance with internal and regulatory quality guidelines. You will also support and/or lead the implementation and maintenance of Quality Assurance programs, including food safety plans, food defense plans, quality management systems, and food safety and quality training programs. This role involves working cross-functionally to ensure effective communication, providing guidance and coaching to team members, and serving as a technical expert. You will also be responsible for operating within established budgets and supporting cost, quality, and service improvement initiatives, while maintaining product quality through adherence to good manufacturing practices and safety standards.

Requirements

Quality assurance experience (5 years)
Auditing and monitoring of raw materials, packaging, and finished goods specification compliance (2 years)
Food manufacturing and / or laboratory management experience (2 years)
Hazard Assessment and Critical Control Points (HACCP) and Food Safety Plan / PCQI experience (2 years)
Review and summarize quality assurance records and metrics. (2 years)
Auditing raw materials and finished goods (2 years)
Laboratory (2 years)
High School diploma/GED, US military service or equivalent.
Ability to communicate clearly and concisely, both orally and in writing
Ability to lead and train others, solve problems and make timely decisions
Analytical, systems-thinking skills
Basic computer skills, including Microsoft Office suite.
Knowledge of food technology, food microbiology, safe food handling procedures and food service sanitation practices
Knowledge of Good Manufacturing Practices (GMP), FSMA, Quality Management Systems, and HACCP principles
Ability to conduct quality assurance system audits, generate summary of findings, and approve CAPA plans
Ability to plan, develop, monitor and verify Quality System programs and processes
Ability to work with a diverse team environment
Ability to work in accordance with safety, quality and sanitation standards, policies and procedures
Ability to work variable shifts to support business needs

Nice To Haves

Ability to work variable shifts to support business needs

Responsibilities

Assess quality of daily production through review and analysis of documentation and data and ensures compliance of internal and regulatory quality guidelines.
Support and/or lead implementation and maintenance of Quality Assurance programs including food safety plans, food defense plans, quality management systems, food safety and quality training programs.
Serve as the plant quality assurance manager back-up for food safety and quality decision making.
Work cross functionally to ensure effective and timely communication of company, plant and department information, standards, objectives and goals.
Creates a cohesive, positive and clean work environment by providing guidance, performance feedback and coaching to leads and partners.
Educate and consult with plant leadership, peers and manufacturing partners in coffee quality, food safety programs and related issues.
Serve as a technical expert and coach for team members.
Support partners in presenting ideas for improving the efficiency and productivity of operations.
Operate within established budgets, forecasts, cost objectives and service levels to control expenses.
Support implementation of cost, quality and service improvement initiatives.
Maintain product quality through adherence to good manufacturing practices, Food Safety Preventive Controls, product specifications and quality procedures.
Demonstrate and understand safety as our core value and follows the key essentials to safety as set forth by our safety resolution; reinforces and coaches others to do the same coaches others to do the same.
Understand and follow established safety guidelines, consistently complies with all safety procedures (e.g. PPE, Lock Out Tag Out).
Act as a safety change agent (e.g. CPR/First Aid certification; active engagement in safety committee, drives safety initiatives for department).
Support food safety, legality and quality programs.
Monitors and documents quality measures using analytical tools.
Perform other duties as needed in support of business objectives and Starbucks Mission & Values.
Develop others and ensure training and learning of team members.
Ability to plan, prepare for and execute audits.

Benefits

medical
dental
vision
basic and supplemental life insurance
other voluntary insurance benefits
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
backup care
DACA reimbursement