Quality Assurance Supervisor - 1st

Perrigo•Eau Claire, WI

4d•Onsite

About The Position

The Quality Assurance Supervisor is responsible for overseeing quality assurance programs on the factory production floor. This role involves managing and enforcing quality assurance programs, analyzing trends, and ensuring robust root cause investigations for deviations and product non-conformance. The supervisor will also help outline and implement corrective and preventive actions and ensure timely completion of deviation reports. Additionally, this position will assist in analyzing data related to facility pre-requisite programs such as environmental monitoring, pest control, and foreign body prevention to reduce adverse findings and improve food safety systems. The Quality Assurance Supervisor is expected to provide expertise and support to the Quality Assurance team, including overseeing factory Hygienist and Associate Quality Engineers who ensure compliance with facility procedures, pre-requisite programs, quality monitoring schemes, and cGMPs.

Requirements

Bachelor’s degree in engineering, Food Science, Chemistry, Microbiology, or related field or equivalent work experience in food manufacturing quality role.
2+ years of direct leadership experience of a team or group.
Experience in pre-requisite programs, deviation report writing, and CAPA management.
Working knowledge of environmental monitoring.
Experience working in a highly regulated manufacturing environment.
Working knowledge of cGMPs and FDA requirements.
Supervisory experience with a coaching mindset.
Excellent written and oral communication skills.
Knowledge of Microsoft Suite systems.
Working knowledge of pathogens and environmental monitoring.
Ability to prioritize, multi-task and work in a fast-paced environment.
Leadership and people development skills.
Ability to problem solve and make quick accurate decisions.
Ability to lead a cross-functional team to deliver results.

Responsibilities

Manage, enforce, and analyze trends and verification activities related to Quality Assurance programs.
Ensure robust root cause investigations are completed for deviations and product non-conformance.
Outline and implement corrective and preventive actions.
Act as a key leader for ensuring timely completions of deviation reports.
Analyze data relating to facility pre-requisite programs such as environmental monitoring, pest control, and foreign body prevention to reduce adverse findings and improve food safety systems.
Ensure completion of internal assessments and provide production floor support to assure the performance of quality systems, reporting effectiveness to management and proposing actions for improvement.
Support four direct reports who work a 2-2-3 schedule.
Provide support to first shift with a tentative schedule of 5 AM to 2 PM.
Ensure compliance with factory procedures and practices by having a strong coaching presence on the production floor.
Work directly with the Quality Assurance team to ensure implementation and compliance to facility Quality Monitoring Schemes, cGMPs, and pre-requisite programs.
Ensure product is compliant to internal and external standards.
Drive improvement projects using feedback from cross-functional teams to improve preventive controls and reduce deviations and non-conformances.
Provide production floor verification of Quality Monitoring Schemes, cGMPs, and pre-requisite programs.
Oversee execution of GMP auditing program and other verification activities.
Ensure facility is compliant with Quality Assurance procedures and that records are maintained appropriately.
Support Continuous Improvement initiatives in the quest for zero defect.
Support activities to achieve compliance with the Quality Management System requirements and other applicable instructions and standards.
Identify non-conformance issues and coordinate Quality/Food Safety risk analysis.
Performs other duties as assigned.