Quality Assurance Supervisor (Bilingual: English & Spanish) – Houston

Stratas Foods•Houston, TX

1d•Onsite

About The Position

The Quality Assurance Supervisor manages the day-to-day laboratory operations and enforcement of Food Safety and Quality policies at all stages of production and all operation levels. This role serves as the Food Safety Plan Lead for the plant, maintaining and reviewing the HACCP/Food Safety Plan and verifying prerequisite programs (PRPs) through structured monthly internal audits. The supervisor adheres to and enforces Good Manufacturing Practices (GMP) and HACCP requirements across all plant operations to ensure food safety and regulatory compliance. They also lead third-party and customer audits (BRC, FDA, customer-specific), ensuring site readiness and serving as the primary point of contact during inspections. The position oversees QA and laboratory operations in a regulated food manufacturing environment, including product release, compliance inspections, and daily quality activities. This includes managing quality-related activities in Infor M3, such as data entry, inventory holds/releases, Certificate of Analysis generation, and supporting lot traceability. The role owns the internal audit system, conducts GMP audits, and ensures timely corrective actions. The supervisor partners cross-functionally to investigate and resolve quality events, customer complaints, and deviations, performing root cause analysis. They monitor product holds and deviations, document appropriately, and oversee QA technician performance, including scheduling, training, coaching, and performance management. Additionally, the supervisor develops and conducts food safety and quality training programs, reviews and verifies quality documentation, manages laboratory equipment calibration and maintenance, oversees laboratory proficiency and certification programs, and develops/maintains laboratory standard operating procedures. They also ensure adequate stock levels of laboratory supplies and provide regular updates to management on lab operations and deviations. The position requires adherence to all safety and environmental regulations.

Requirements

Associate degree at a minimum; bachelor’s degree preferred
3 - 5 years of relevant experience.
Familiarity with food safety regulations and quality standards
Proficient (or ability to become proficient) use of Word/Excel and various inventory systems.
HACCP, PCQI
Must be highly organized and able to prioritize multiple tasks and deadlines.
Must have good problem-solving skills.
Must be detail oriented.
Must be team oriented, able to communicate with other employees in a clear and professional manner.
Bilingual in English and Spanish

Nice To Haves

Ability to lift up to 50 pounds
Ability to climb stairs, bend, kneel, stand for extended periods, work in confined spaces, and work at heights.
Ability to perform physical tasks requiring standing, bending, and walking for extended periods.
Ability to perform physical tasks requiring standing, bending, and walking for extended periods.
Appropriate level of sensory acuity (visual, hearing, speaking, smell and touch) to be able to identify and react to normal, abnormal and alarm conditions (chemicals, temperature, etc.)
Ability to logically and methodically work through and break down complex problems and processes to enable effective communication with all levels of the organization.
Candidate must consent a background screening and drug screen.

Responsibilities

Manage the day-to-day laboratory operations and enforcement of Food Safety and Quality policies.
Serve as Food Safety Plan Lead for the plant, maintaining and reviewing the HACCP/Food Safety Plan and verifying prerequisite programs (PRPs) through structured monthly internal audits.
Adhere to and enforce Good Manufacturing Practices (GMP) and HACCP requirements across all plant operations.
Lead third-party and customer audits (BRC, FDA, customer-specific), ensuring site readiness and serving as the primary point of contact.
Lead site QA and laboratory operations, overseeing product release, compliance inspections, and daily quality activities.
Oversee quality related activities in Infor M3, including data entry, inventory holds and releases, generation and verification of Certificates of Analysis, and support of lot traceability and recall readiness.
Own the internal audit system, conducting and reviewing monthly GMP audits and ensuring timely corrective actions and closure.
Partner cross-functionally with Operations, Procurement, and Corporate Quality to investigate and resolve quality events and strengthen preventive controls.
Investigate quality deviations, including customer complaints, and complete corrective and preventive actions with root cause analysis.
Monitor all product holds and product deviations, and document appropriately.
Oversee QA technician’s performance including scheduling, training, coaching, performance management, disciplinary actions, and timecard approvals.
Develop and conduct food safety and quality training programs.
Review and verify quality and food safety documentation.
Manage the calibration and preventive maintenance of laboratory equipment.
Oversee the laboratory proficiency programs and third party laboratory services as well as lab certification programs.
Develop, update and maintain all laboratory standard operating procedures and documentation.
Ensure safety stock levels of laboratory supplies are maintained.
Provide the direct Manager with schedule and up to date information regarding lab operations, food safety and quality deviations.
Follow all safety and environmental rules and regulations applicable to the position.
Perform additional duties as required by direct Manager.