Quality Assurance Supervisor (Bilingual: English & Spanish) – Houston

Stratas Foods•Houston, TX

7h•Onsite

About The Position

The Quality Assurance Supervisor manages the day-to-day laboratory operations and enforcement of Food Safety and Quality policies at all stages of production and all operation levels. This role serves as the Food Safety Plan Lead for the plant, responsible for maintaining and reviewing the HACCP/Food Safety Plan and verifying prerequisite programs (PRPs) through structured monthly internal audits. The supervisor adheres to and enforces Good Manufacturing Practices (GMP) and HACCP requirements across all plant operations to ensure food safety and regulatory compliance. They also lead third-party and customer audits (BRC, FDA, customer-specific), ensuring site readiness and serving as the primary point of contact during inspections. The position oversees QA and laboratory operations in a regulated food manufacturing environment, managing product release, compliance inspections, and daily quality activities. This includes overseeing quality-related activities in Infor M3, such as data entry and review, managing inventory holds and releases, generating Certificates of Analysis, and supporting lot traceability and recall readiness. The role owns the internal audit system, conducting and reviewing monthly GMP audits and ensuring timely corrective actions. The supervisor partners cross-functionally with Operations, Procurement, and Corporate Quality to investigate and resolve quality events and strengthen preventive controls, including investigating quality deviations and customer complaints. They monitor all product holds and deviations, document appropriately, and oversee QA technician performance, including scheduling, training, coaching, and performance management. Additionally, the supervisor develops and conducts food safety and quality training programs and reviews and verifies quality and food safety documentation. They manage the calibration and preventive maintenance of laboratory equipment and oversee laboratory proficiency programs and third-party laboratory services. The role involves developing, updating, and maintaining laboratory standard operating procedures and documentation, and ensuring safety stock levels of laboratory supplies are maintained. The supervisor provides regular updates to their direct manager regarding lab operations and quality deviations and follows all applicable safety and environmental rules and regulations. Additional duties may be assigned by the direct Manager.

Requirements

Associate degree at a minimum; bachelor’s degree preferred
3 - 5 years of relevant experience.
Familiarity with food safety regulations and quality standards
Proficient (or ability to become proficient) use of Word/Excel and various inventory systems.
HACCP, PCQI
Must be highly organized and able to prioritize multiple tasks and deadlines.
Must have good problem-solving skills.
Must be detail oriented.
Must be team oriented, able to communicate with other employees in a clear and professional manner.
Bilingual in English and Spanish

Nice To Haves

Effective Teambuilding
Creative and Innovative Thinking
Effective Communication

Responsibilities

Manage the day-to-day laboratory operations and enforcement of Food Safety and Quality policies.
Serve as Food Safety Plan Lead for the plant, maintaining and reviewing the HACCP/Food Safety Plan and verifying prerequisite programs (PRPs) through structured monthly internal audits.
Adhere to and enforce Good Manufacturing Practices (GMP) and HACCP requirements across all plant operations.
Lead third-party and customer audits (BRC, FDA, customer-specific), ensuring site readiness and serving as the primary point of contact during inspections.
Lead site QA and laboratory operations, overseeing product release, compliance inspections, and daily quality activities.
Oversee quality related activities in Infor M3, including data entry and review, management of inventory holds and releases, generation and verification of Certificates of Analysis, and support of lot traceability and recall readiness.
Own the internal audit system, conducting and reviewing monthly GMP audits and ensuring timely corrective actions and closure.
Partner cross-functionally with Operations, Procurement, and Corporate Quality to investigate and resolve quality events and strengthen preventive controls.
Investigate quality deviations, including customer complaints, and complete corrective and preventive actions with root cause analysis.
Monitor all product holds and product deviations, and document appropriately.
Oversee QA technician’s performance including scheduling, training, coaching, performance management, disciplinary actions, and timecard approvals.
Develop and conduct food safety and quality training programs, ensuring all regulatory and corporate training requirements are completed.
Review and verify quality and food safety documentation.
Manage the calibration and preventive maintenance of laboratory equipment.
Oversee the laboratory proficiency programs and third party laboratory services as well as lab certification programs.
Develop, update and maintain all laboratory standard operating procedures and documentation, ensuring proper version control and distribution.
Ensures safety stock levels of laboratory supplies are maintained.
Provides the direct Manager with schedule and up to date information regarding lab operations, food safety and quality deviations.
Follow all safety and environmental rules and regulations applicable to the position.
Perform additional duties as required by direct Manager.