Quality Assurance Specialist
About The Position
Marmon/Keystone is currently recruiting for the position of Quality Assurance Specialist based out of our Norcross, GA facility. The Quality Specialist serves as the site-level quality representative responsible for supporting daily quality operations, process compliance, problem-solving, and continuous improvement initiatives within a manufacturing and distribution environment. This role works closely with Operations, Quality & APQP Engineering, Supply Chain, and Customer Service to ensure product conformity, customer satisfaction, and adherence to established quality management system requirements. The Quality Specialist provides "boots-on-the-ground" quality leadership by supporting warehouse operations, processing equipment, fabrication cells, and customer-specific requirements while advancing Built-In Quality (BIQ) principles throughout the facility. This position is primarily shop-floor based and requires routine interaction with machine operators, warehouse associates, supervisors, and support personnel. Limited travel may be required for training, audits, and support activities.
Requirements
- Associate degree in Engineering Technology, Manufacturing Technology, Quality, or related discipline; equivalent experience considered.
- Minimum 3 years of experience in manufacturing, fabrication, machining, metals processing, distribution, or related industrial environment.
- Working knowledge of quality tools and problem-solving methodologies.
- Ability to read engineering drawings and interpret specifications.
- Proficiency with standard inspection equipment and measurement techniques.
- Strong communication and organizational skills.
- Ability to work effectively in a hands-on shop-floor environment.
- Candidates must be authorized to work in the United States for any employer. Sponsorship for work authorization (e.g., H-1B, green card, etc.) is not available.
Nice To Haves
- Experience in a metals service center, fabrication, machining, or industrial manufacturing environment.
- Experience supporting OEM customers and customer-specific requirements.
- Knowledge of PPAP, APQP, FAI, ISIR, and root cause methodologies.
- Lean or Six Sigma Green Belt certification or demonstrated continuous improvement experience.
Responsibilities
- Manage control of nonconforming material, claims-tag inventory, segregation, containment, and disposition activities.
- Support material review board (MRB) activities and disposition recommendations.
- Validate customer returns and support root cause investigations.
- Issue supplier claims and coordinates corrective action activities.
- Support calibration program execution and gage control activities.
- Perform layered process audits, BIQ audits, and warehouse process audits.
- Conduct product and process verification activities to ensure compliance with customer requirements.
- Lead or facilitate root cause investigations related to internal defects, customer complaints, and supplier quality issues.
- Support corrective and preventive action implementation and verification.
- Issue quality alerts and communicate lessons learned across the facility.
- Participate in Lean, Continuous Improvement, and Built-In Quality initiatives.
- Support reduction of COPQ, rework, scrap, and customer claims.
- Support customer audits, supplier audits, and quality system assessments.
- Assist with First Article Inspections (FAIs), PPAPs, ISIRs, and customer validation requirements.
- Review customer specifications, drawings, and quality requirements.
- Support customer-specific quality initiatives and containment activities.
- Perform dimensional inspections using handheld measurement equipment and advanced metrology systems.
- Support setup verification and in-process inspections for critical and special characteristics.
- Utilize portable CMM and FARO Arm technology where applicable.
- Assist with inspection planning and measurement method development.
- Perform inventory stock checks and quality verification activities.
- Support timely disposition of quarantined and nonconforming inventory.
- Assist operations teams in improving throughput and reducing quality-related bottlenecks.
- Support ERP and master-data quality initiatives as required.
Benefits
- Medical, dental, and vision insurance available immediately upon hire
- Paid vacation and sick time
- 10 paid holidays
- 401 (k) savings plan with company match
- Paid parental leave
- Tuition reimbursement and employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
