Quality Assurance Specialist - Remote

Centro

3d•Remote

About The Position

The Quality Assurance Specialist is responsible for conducting detailed quality reviews of ancillary insurance marketing presentations to ensure accuracy, consistency, and adherence to established standards. This role plays a critical part in maintaining the integrity of deliverables provided to brokers and supporting continuous improvement across the Benefit and Marketing Analyst teams. The Specialist will evaluate plan designs, rate structures, financial summaries, and formatting, while documenting findings and reporting quality trends to leadership. This position requires strong ancillary product knowledge, financial acumen, attention to detail, and the ability to collaborate effectively in a fast-paced, remote environment. The company is experiencing tremendous growth and is expanding its team, offering a unique career opportunity for professionals seeking a people-first, culture-rich work environment. Centro Benefits Research is an employee benefits service organization that provides research, analysis, and process facilitation for employee benefits consultants and insurance carriers, aiming to bring modern technology to a legacy insurance process and help all stakeholders work more efficiently for the benefits of millions of working Americans.

Requirements

Strong ancillary insurance product knowledge, including understanding of plan structures, benefits, and rate methodologies.
Financial acumen with the ability to assess rate structures, validate calculations, and review financial summaries for accuracy.
High attention to detail with a strong commitment to accuracy, consistency, and process adherence.
Strong written and verbal communication skills for communicating findings and collaborating cross-functionally.
Ability to work independently, manage multiple priorities, and maintain accountability in a remote environment.
Minimum of 1 year of experience in ancillary insurance or a related field.

Nice To Haves

Experience with reviewing or preparing rate structures, financial summaries, or other insurance-related calculations.
Training or coursework in insurance, finance, business, analytics, or a related discipline.
Familiarity with quality assurance processes, audit methods, or presentation review procedures.

Responsibilities

Conduct detailed quality reviews of ancillary insurance marketing presentations to ensure accuracy, consistency, and adherence to established standards.
Maintain the integrity of deliverables provided to brokers and support continuous quality improvement across the Benefit and Marketing Analyst teams.
Evaluate plan designs, rate structures, financial summaries, and formatting for correctness and alignment with internal guidelines.
Document review findings thoroughly and report quality trends to leadership to support ongoing enhancements.
Collaborate effectively in a fast-paced, remote environment to ensure high-quality output across teams.