3PL- Quality Assurance Specialist

Calista Corporation • Lexington, KY

7d

About The Position

Applies comprehensive technical knowledge to ensure quality assurance protocols and procedures are fully implemented and executed. This role involves creating quality measurements, executing testing, developing standards, and ensuring products meet customer expectations. The specialist will also create error reports, work with the development team, maintain production reliability, support audits, and evaluate root causes and corrective actions.

Requirements

• Skill using Microsoft Office Suite; intermediate level skills with MS Project or other project scheduling related software required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write detailed reports and correspondence
• Ability to brief multi-functional audiences
• Excellent interpersonal skills to work effectively and cooperatively with all levels of management and staff.
• Will also routinely interact with external contacts such as customers, vendors, suppliers, shipping companies, etc.
• Must be trustworthy – will handle confidential information routinely
• Ability to use general office equipment such as fax, phone, copier, etc.
• Strong professional customer service skills, including active listening, prompt service and follow-up.
• Excellent analytical skills with the ability to evaluate data and consider decision impact across multiple areas.
• Strong decision analysis and problem-solving skills; ability to draw conclusions and justify decisions. Must be able to communicate issues to management and regulatory agencies
• Ability to learn and understand corporate policies and procedures and how they relate to goals.
• Ability to perform basic mathematical computations, detect unobvious facts and issues, and exercise resourcefulness in resolving problems.
• Must be able to work independently and stay on task with minimal supervision
• Ability to multi-task and stay on target with meeting milestones and goals
• Experience with warehousing best practices
• Familiar with government contracting terminology
• Accustomed with working in a represented workforce environment
• Bachelor’s Degree in a Technical field or; High School Diploma or Equivalent with minimum of 3 years’ experience
• Previous government contracting experience managing a multi-million-dollar budget
• Ability to pass a drug and background screening
• Must be able to obtain and maintain a government security clearance

Nice To Haves

• Experience with Lean Six Sigma tools is a plus

Responsibilities

• Create quality measurements to track improvement in product
• Execute quality improvement testing and activities
• Develop quality assurance standards and company processes
• Adhere to industry quality and safety standards
• Ensure products meet customer expectations and demand
• Create reports documenting errors and issues for fixing
• Work closely with the development team to improve existing products
• Maintain standards for reliability and performance of production
• Support customer required audits
• Evaluate root cause and corrective action responses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree