Quality Assurance Specialist- Administrative

Amrize•Saginaw, MI

14d•Onsite

About The Position

Duro-Last Roofing, the world’s largest manufacturer of prefabricated roofing systems, has an opening for a Quality Assurance Specialist at our Company Headquarters in Saginaw, Michigan. The ideal candidate will have strong organizational and customer service skills. In addition, candidate must have the ability to be hands on and manage multiple tasks while ensuring accuracy. This is a full-time, hourly based position with an additional potential safety bonus. The position will report to the Quality Assurance Administrative Supervisor.

Requirements

High School Diploma or GED is required
A minimum of 2 years’ experience in an office or administrative position
Working knowledge of Microsoft operating systems to include proficiency in Word and Excel
Excellent keyboarding skills
Strong phone/verbal/written communication skills
Accurate and detail oriented
Ability to perform in a team-oriented atmosphere

Responsibilities

Handle incoming phone calls, direct inquires appropriately, and resolve issues
Support efficient day- to day operations
Process inspection requests
Conduct routine office tasks such as filing and scanning; processing letters, warranties, and emails
Investigate missing information in company databases to ensure they are complete and accurate
Create warranty records
Create warranty transfer documents and process accordingly
Maintain polite and professional communication via phone, e-mail, and mail to customers, building owners, contractors, and internal department
Other duties as assigned