Quality Assurance/Risk Management Director - Ebensburg Center

Commonwealth of Pennsylvania • Cambria County, PA

10d • Onsite

About The Position

The Quality Assurance/Risk Management Director position at the Ebensburg Center offers the chance to strengthen vital services that support individuals and staff. You will guide important programs that help improve care, safety, and compliance across the facility. This role provides opportunities to lead teams, shape policies, and support meaningful progress. Be part of an agency that values dedication, clear communication, and a strong commitment to quality. Watch this video to see how you can make a difference at the Ebensburg Center! This role leads facility-wide quality improvement and risk management efforts to support resilient services and secure operations. The work guides planning, evaluation, and oversight across multiple departments.

Requirements

• One year of experience as a Quality Assurance/Risk Management Coordinator (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• Two years of experience as a Quality Assurance/Risk Management Specialist (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• Four years of professional experience as a member of a multi-disciplinary treatment team in a public or private healthcare facility, and a bachelor’s degree
• Four years of clinical experience in a human services agency, including three years of professional, evaluative, consultative, or supervisory work in a healthcare program, and a bachelor’s degree
• An equivalent combination of experience and training which includes four years of professional, evaluative, consultative, or supervisory work in a healthcare program
• Meet the PA residency requirement
• Be able to perform essential job functions
• Conditional offer of employment will require a medical examination
• Conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance

Responsibilities

• Plan, direct, and evaluate quality improvement, risk management, and related operational activities
• Collaborate with leadership to establish goals, benchmarks, and criteria for facility performance
• Develop policies, procedures, and evaluation methods to support compliance and best practices
• Review incident reports, complaints, and inquiries to recommend appropriate corrective actions
• Assess service delivery, review outcomes, and guide improvements across clinical and non-clinical programs
• Work with administrative staff, managers, and departments to support planning and operational success

What This Job Offers

• Job Type: Full-time
• Career Level: Director