Director, Quality Assurance

Textron • Wilmington, MA

2d • Onsite

About The Position

The Quality Assurance Director is an advanced technical resource in the principles and application of quality systems and compliance, responsible for developing goals, objectives and the organizations quality strategies. The role executes alignment of procedures, processes and resources related to the Quality Management System and helps drive the Quality Engineering team, a Nondestructive Test Lab, Receiving and In-process Inspection, Calibration and internal auditing in support of the entire Quality Management System. The Quality Assurance Director also serves as a key liaison between Textron Systems and our customers, ensuring that mutual quality interests are aligned to enable product maturation and delivery.

Requirements

• Strong knowledge/experience in Aerospace best practices
• Bachelor’s degree in a discipline related to Supply Chain Management, Operations, Engineering, Science or Mathematics.
• Minimum 5 years experience in a Senior level, lean and or quality leadership role preferability in a DOD or Aerospace Environment
• Successful track record of talent development and performance management
• Ability to obtain and maintain a DoD Secret Clearance
• Strong organizational and time management skills, close attention to detail, and be able to effectively handle multiple priorities
• Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail
• Strong analytical skills and the ability to identify trends and establish proactive corrective actions. Must have demonstrated statistical analysis capabilities
• Excellent verbal and written communications skills and be able to communicate effectively across all levels of the organization.

Nice To Haves

• Six Sigman Green Belt, Black Belt certification preferred

Responsibilities

• Developing overall culture for continuous improvement in Quality.
• Promote an “end to end” focus on Lean & Quality from our Suppliers, through our manufacturing processes, and ultimately to our internal and external customers.
• Ensure all ISO 9001/AS9100 processes are followed, audited and documented showing impartial evidence of compliance.
• Drive implementation of the Textron Systems Quality Management System (QMS).
• Drive use of standardized lean and quality tools, share best practices, and benchmark against world class companies to achieve a higher level of Operational Excellence.
• Evaluate organizational design and recommend improvements to optimize resources
• Plan, assign and direct work, provide promotional and salary recommendations, coach, train and develop talent and performance manage employees accordingly.
• Participate in due diligence activities for mergers, acquisitions, and divestitures.
• Develop and execute roadmap to achieve a long-term Quality vision.
• Assure the requirements of our ISO 9001/AS9100 and other quality management systems are maintained. This includes quality reporting, corrective/preventative actions, Internal Auditing System and customer complaint tracking.
• Develop and execute Quality Strategies in support of New Product Development (NPD) that satisfy near term demands of development programs and support a long term vision of transitioning to a full rate production.
• Analyze data, identify areas of opportunity, and implement kaizen activities or corrective actions to address quality problem areas/opportunities.
• Communicate problems & resolutions to customers and senior management.
• Maintain the Quality score cards by Work Call, Product Family and Supplier.
• Develop quality plans in support of proposals and awarded programs.
• Manage Capital, Point of Control, and Expense budgets associated with Quality operations and improvements
• Develop Quality Cost Bids for proposals as well as initial baseline budgets and estimates to compete for awarded programs.
• Manage direct and indirect budgets.
• Exercise timely effective Root Cause and Corrective Action Analysis.

Benefits

• Flexible Work Schedules
• Paid Time Off
• Tuition Reimbursement
• Dress for Your Day
• Comprehensive Benefits Package
• Company paid benefits include basic life insurance, short- and long-term disability and employee assistance program.
• Comprehensive wellness incentive plan and annual fitness reimbursement program.
• Future Savings
• Employee Discounts
• Many More Benefits
• service awards
• cell phone retail discounts
• travel and gym membership discounts
• emergency travel assistance
• home and auto discounts
• adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Director