Quality Assurance Representative

Reagent Chemical & Research•Houston, TX

2d•Hybrid

About The Position

Reagent Chemical & Research, LLC. is seeking an experienced, full-time Quality Assurance Representative to work in their Houston, TX office. This role focuses on the distribution of hydrochloric acid and caustic soda solutions, emphasizing product delivery and customer service. The position does not involve laboratory work or product testing. The role operates on a day shift, requiring 40 hours per week with potential for overtime. The ideal candidate will have a background in distribution or manufacturing, preferably in chemical products, with strong analytical and organizational skills and some basic knowledge of chemistry/sciences.

Requirements

Excellent organizational, multi-tasking and analytical skills; attention to details, and process oriented; ability to work in a fast-paced environment with high level of accuracy and efficiency.
Solid teamwork skills and commitment to excellence in customer service.
Strong aptitude in verbal and written communication.
High level working knowledge of Microsoft Office suite (primarily Outlook and Excel as well as Word, PowerPoint, Sharepoint); general familiarity with and willingness to learn computer applications/software.
1-5 years of relevant experience in logistics, distribution, operations, or production in chemicals or a similar industry.
Basic knowledge and understanding of the QA/QC role and functions.

Nice To Haves

Preferably an associate degree with some chemistry and quantitative background, sufficient to understand the QC specifications and data, and the basic related calculations generally done in Excel.

Responsibilities

Using supplier production and company internal QC data, and in close collaboration with company operations and logistics teams at terminals and other supply points, complete and process COAs for railcar and truck shipments using various company software and platforms.
Review and monitor product QC data from suppliers, and company internal labs and terminals to ensure conformance of shipments to product specifications and customers’ requirements. Promptly report any discrepancies or quality issues to respective stakeholders, and work to address and resolve them.
Respond to inquiries and requests from customers and internal teams related to issues with generating COAs, COAs corrections or reprints, product sources and specifications, and other shipments QA/QC-related matters.
Work closely with Sales, Sourcing, QA, and other internal teams to gather, review, set up, and maintain supplier and customer specifications records.
Perform other QA support tasks such as generation and maintenance of tables/charts, forms, templates, work instructions and records.
Participate in continuous improvement projects, and take initiative to bring in new ideas.