Summer 2027 Quality Assurance / Quality Management Intern

MomentiveFriendly, WV
$22 - $26Onsite

About The Position

As a Quality Assurance / Quality Management Intern, you will play a key role in advancing the digital transformation of our quality organization while helping improve product consistency, customer satisfaction, and operational excellence. Throughout the summer, you'll work directly with Quality, Manufacturing, and Technical teams to support the implementation of next-generation quality systems, analyze quality performance data, and improve the processes that ensure our products meet customer expectations and regulatory requirements. You'll gain hands-on experience with digital quality tools, laboratory information systems, enterprise resource planning platforms, statistical quality methodologies, and Quality Management System (QMS) processes. This internship provides a unique opportunity to combine data analysis, process improvement, and quality management principles in a real-world manufacturing environment. This role is ideal for students interested in quality systems, data analytics, digital transformation, manufacturing excellence, and continuous improvement.

Requirements

  • Currently pursuing a Bachelor's degree in Chemistry, Chemical Engineering, Industrial Engineering, Mechanical Engineering, Data Science, Statistics, Quality Systems, Information Systems, or a related technical discipline.
  • Strong analytical and problem-solving skills with an interest in data-driven decision making.
  • Effective written and verbal communication skills.
  • Ability to organize, analyze, and interpret technical data.
  • Strong attention to detail and commitment to accuracy.
  • Ability to manage multiple priorities and work independently in a fast-paced environment.
  • Proficiency with Microsoft Excel, Word, PowerPoint, and Teams.
  • The candidate must be actively enrolled in an undergraduate or graduate program at the time of application and for at least one semester following the conclusion of the internship.
  • The candidate is expected to be available 40 hours a week for a period of 10-12 weeks between the months of May and August.

Nice To Haves

  • Coursework or experience related to quality systems, statistics, manufacturing operations, engineering, or data analytics.
  • Familiarity with statistical analysis, process improvement, or quality methodologies.
  • Exposure to ERP, LIMS, MES, SAP, Power BI, Tableau, or other business systems.
  • Interest in digital transformation, process optimization, and continuous improvement.
  • Previous laboratory, manufacturing, internship, research, or project experience.

Responsibilities

  • Support the implementation, adoption, and continuous improvement of digital quality platforms, including mERP, mLIMS, Total Quality Management (TQM), and other quality management tools.
  • Assist with testing, validation, data migration, and process mapping activities associated with digital transformation initiatives.
  • Work with Quality and IT stakeholders to identify opportunities to streamline workflows and improve system utilization.
  • Support training documentation, user guides, and knowledge-sharing materials that help drive successful technology adoption.
  • Participate in projects designed to improve the accessibility, accuracy, and visibility of quality data across the organization.
  • Collect, organize, and analyze quality performance data to identify trends, risks, and improvement opportunities.
  • Support Statistical Quality Control (SQC) initiatives by monitoring key quality metrics and process performance indicators.
  • Develop reports, dashboards, and visual tools that help communicate quality performance to stakeholders.
  • Assist with investigations into process variation, quality deviations, and recurring issues.
  • Apply data-driven problem-solving techniques to support continuous improvement efforts.
  • Support initiatives aimed at improving the effectiveness, consistency, and usability of Quality Management System documentation.
  • Review procedures, work instructions, specifications, and quality records to ensure alignment with site and corporate quality requirements.
  • Assist with document standardization projects that improve compliance and operational consistency.
  • Help identify opportunities to simplify documentation processes while maintaining quality and regulatory expectations.
  • Participate in efforts to improve document control practices and quality record management.
  • Assist with reviewing and aligning product specifications across systems, procedures, and customer requirements.
  • Support projects focused on improving specification accuracy, consistency, and accessibility.
  • Collaborate with Quality, Manufacturing, Technical, and Commercial teams to resolve discrepancies and support specification updates.
  • Help ensure quality requirements are accurately represented within digital quality systems.
  • Evaluate quality processes and identify opportunities to improve efficiency, accuracy, and customer satisfaction.
  • Participate in root cause investigations and corrective action initiatives.
  • Support projects focused on reducing defects, improving product consistency, and enhancing overall customer experience.
  • Assist in developing recommendations that strengthen quality performance and operational excellence.
  • Present findings, project updates, and improvement recommendations to quality and site leadership teams.
  • Work closely with Quality Assurance, Quality Control, Manufacturing, Engineering, Supply Chain, and IT teams.
  • Participate in quality meetings, project reviews, and continuous improvement activities.
  • Gain exposure to quality management practices used to support manufacturing operations and customer requirements.
  • Build practical experience working in a regulated manufacturing environment where quality and customer satisfaction are critical to success.

Benefits

  • Base Pay Range: $22.00 - $26.00
  • competitive total rewards and development programs
  • inclusive culture fosters a strong sense of belonging
  • diverse career opportunities
  • sustainable solutions
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