Quality Assurance (QA) Manager

Terra Dotta

1d•Remote

About The Position

Terra Dotta is investing in a centralized Quality Assurance function to support our transition to a product-led operating model. This is a hands-on, working-manager role: you will lead a distributed QA team across all five of our product lines, drive adoption of a growing test automation pipeline, and establish the standards, processes, and accountability that a modern QA function needs. This role sits apart from Engineering by design, creating a dedicated quality voice that partners closely with Product and Engineering leadership. You will need to build credibility quickly, establish authority with a distributed team, and be comfortable holding a firm line on quality even under schedule pressure. As our automation capabilities mature, you will also help evaluate and evolve the shape of the QA team and its vendor/contractor mix to align staffing with the coverage automation provides. This is not a role for someone who needs a fully mature QA organization already in place to be effective.

Requirements

5+ years of QA experience, including at least 2 years managing or leading a distributed QA function
Hands-on experience with test automation frameworks such as Playwright, Selenium, or equivalent
Experience with test case management platforms (e.g., TestRail) - running test cases in, reporting results out
Experience managing offshore or geographically distributed QA teams
Experience evaluating and adjusting QA team structure or staffing models, including prior experience managing organizational change within a QA function
Experience testing Angular or other complex single-page applications
Experience managing external QA vendors and/or contractor relationships
Bachelor's degree in a related field, or equivalent professional experience

Nice To Haves

Experience in B2B SaaS environments with multi-tenant architecture and complex user roles
Familiarity with AI-assisted test generation tools (e.g., Claude Code, GitHub Copilot, or similar)
Experience integrating automated testing into CI/CD pipelines (e.g., Jenkins, GitHub Actions)
Experience building or rebuilding a QA function, including leading culture change
Familiarity with emerging AI-driven QA practices such as self-healing test frameworks and LLM-assisted defect pattern analysis
Experience with shift-left testing practices, including reviewing requirements and user journeys prior to development
Experience defining and enforcing quality gates and definition of done within a delivery pipeline
Experience building recurring quality metrics and reporting (e.g., defect escape rate, automation coverage, defect trend dashboards)
Higher education or immigration compliance domain knowledge is helpful, though not required

Responsibilities

Lead and manage a distributed QA team, including in-house staff and external contractors/vendors, across all five Terra Dotta product lines.
Own and scale a Playwright-based test automation pipeline integrated with our CI/CD process, partnering with our Automation Architect
Drive full integration between our test case management platform and automated test execution and reporting
Establish and enforce quality gates and a clear definition of done within the CI/CD pipeline
Shift QA involvement upstream: reviewing user journeys and acceptance criteria before development begins, not just validating after code ships
Build and own a weekly quality dashboard covering defect escape rate, automation coverage, test execution pass rate, and priority-1/priority-2 defect trends
Own a stable, production-like QA test environment, partnering with Infrastructure/DevOps leadership
Scope and build an automated accessibility testing workstream (WCAG 2.2) embedded in the CI pipeline
Scope and build a proactive security testing workstream in partnership with our Security team
Evaluate current QA team structure and staffing model and recommend adjustments as automation coverage matures
Lead and champion the adoption of AI-assisted QA practices, including AI-generated test cases and LLM-assisted defect analysis, evolving strategy as the landscape changes
Partner with Product, Engineering, and Delivery leadership across all five product lines, including regular participation in cross-functional product team standups.
Work closely with our Automation Architect on pipeline strategy and adoption
Coordinate with Infrastructure/DevOps on test environment stability and strategy
Partner with Security on building a proactive, automated security testing posture
Report into and align closely with senior Product Operations leadership