Quality Assurance (QA) Analyst

Church Pension Group Services Corporation•New York, NY

6d•$98,000 - $127,000•Hybrid

About The Position

The Quality Assurance Analyst is responsible and accountable for the assigned testing activities across the projects, production support and enhancements. Responsible for supporting the projects including: development of the test cases, test scenarios, test execution, results analysis, and escalation of identified issues/questions. The QA Analyst will apply proven analytical and problem-solving skills to help validate IT processes through detailed testing to maximize the benefit of business investments in IT initiatives. This is a technical role that requires knowledge of the end user applications, databases, technical aspects and testing methodologies. The success of this role is dependent upon the candidate’s ability to understand and apply the best industry practices and align that with the practical needs of individual IT and business projects.

Requirements

Strong understanding of the Scrum, Waterfall and hybrid model
Strong background in functional, integration and regression testing for enterprise applications following waterfall and/or agile methodology
Strong business communications, facilitation/elicitation, listening, analytical, organizational, and interpersonal skills
Ability to communicate (verbally and in writing) effectively with project stakeholders, external vendors, and project team members.
Ability to work creatively and analytically in a problem-solving environment
Ability to multi-task, prioritize tasks and quickly adjust in a rapidly changing environment
Ability to work effectively with business personnel at all levels with outside vendors and contractors
Advanced proficiency in executing test strategies/plans/cases from business and functional requirements
Intermediate level SQL skills
Understanding of ETL, API, Web technologies and their components
Working knowledge of software and tools including MS Office Products, ServiceNow, JIRA, Confluence, Monday.com, TestRail and BI reports
Familiarity with automated testing tools and scripting techniques
5+ years’ QA experience testing multi-tiered software applications required

Nice To Haves

Hands-on experience with programmatic test automation coding and automated testing framework design is a plus
Professional certification, such as CSTE or CSQA is preferred

Responsibilities

Support and contribute to the development of the Test Plan and Test Strategy for the assigned projects, enhancements, and production support
Develop detailed test scenarios based on the Acceptance Criteria and /or feedback from Business Partners
Develop, document, and maintain functional test cases and other test artifacts including test data, data validation, and automated scripts
Support various domains developed and maintained by CPG including API, ETL, Web
Support transactional systems such as Oracle Financials, Alfresco, Documaker
Perform security testing as part of the QA testing cycle
In collaboration with cross functional teams incorporate automated unit tests as part of the regression test bed
Work with cross functional teams to complete the root cause analysis and corrective actions plans to ensure higher test coverage throughout the development and UAT cycles
Promote QA standards and best practices across functional teams
Attend and contribute to Scrum events: daily standups, backlog refinement meetings, Sprint demo and Sprint planning
Maintain the test environment strategy to ensure the environments are ‘test-ready’ for the integration testing
Participate and provide feedback in the Lessons Learned meetings
Collect quality metrics, perform trend analysis
Actively identify and participate in training, education, and development activities to improve own knowledge and performance to sustain and enhance professional development