Quality Assurance Production Supervisor

Radwell International • Arlington, TX

3d • Onsite

About The Position

The Quality Assurance Production Supervisor is responsible for leading a team of technicians and overseeing the testing, quality verification, and final processing of industrial electronic and automation equipment before shipment. This role ensures all products are repaired when necessary, properly tested, cleaned, documented, and validated to meet Radwell quality standards and customer expectations. This position combines technical leadership, quality oversight, and team management to ensure efficient workflow, high-quality output, and on-time delivery. The ideal candidate has hands-on technical experience, strong troubleshooting skills, and the ability to lead a production team in a fast-paced environment.

Requirements

• Prior supervisory or team leadership experience
• Ability to troubleshoot and solder electronic components
• Experience using hand and power tools
• Strong technical aptitude and understanding of repair, testing, and quality assurance processes
• Required to provide and maintain personal tools as specified by management
• Strong computer proficiency
• Ability to multi-task in a fast-paced environment
• Attention to detail
• Strong problem-solving abilities
• Effective communication and leadership skills
• Understanding of repair, testing, and quality assurance procedures
• Ability to mentor, coach, and develop team members

Nice To Haves

• High School Diploma or equivalent preferred
• Technical school training or related technical experience preferred
• Technical or industrial product knowledge preferred
• Experience supervising technicians, production employees, or quality personnel preferred

Responsibilities

• Organize, prioritize, and manage all orders assigned to the team
• Supervise and support a team of 3–10 technicians
• Evaluate warranty returns within 48 hours of receipt
• Communicate production delays and quality issues to appropriate departments for customer follow-up
• Ensure processing notes and job status updates remain accurate within company systems
• Verify appropriate use of testing equipment, repair assets, and quality control resources
• Witness testing activities and perform quality control inspections to ensure customer satisfaction
• Direct completed workflow to shipping and final processing departments
• Oversee the quality, accuracy, and completeness of repaired and tested products
• Maintain clean, organized, and safe workspaces throughout the department
• Utilize Management Reporting System (MRS) tools and reporting effectively
• Provide technician performance feedback during monthly and annual review processes
• Support technician training, coaching, and development initiatives
• Identify opportunities to improve production efficiency, quality standards, and workflow processes
• Perform other duties, tasks, or work as assigned

Benefits

• Medical, dental, and vision coverage starting Day 1 of employment
• 15 PTO days
• Paid company holidays
• Company-paid short-term and long-term disability
• Company-paid life insurance
• 401(k) with company matching

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED