Quality Assurance Product Coordinator

FOODMatchNew York, NY
$75,000 - $75,000Hybrid

About The Position

FOODMatch is searching for a Quality Assurance Product Coordinator to join their Quality Assurance team focusing on new products. FOODMatch is a producer and importer of Mediterranean specialty foods with a focus on olives, antipasti, and ingredients. They are vertically integrated with their partners to ensure that each step along the production chain is completed to meticulous standards, ensuring each ingredient delivers its natural flavor, color, and texture. The QA/Product Coordinator is responsible for collecting, reviewing, approving, and maintaining product and packaging specifications. They oversee the review of all product samples entering the FM office, and manage the QA set-up process for all items in development, ensuring all required information is collected and approved prior to the first order.

Requirements

  • BS/STEM degree preferred
  • 2+ years of experience in quality assurance or food production role
  • 2+ years of experience in product development or project management role
  • Understanding of SSOP’s, GMP’s and HACCP/PCQI training/certification is preferred
  • Ability to thrive in a fast-paced, high-pressure environment
  • Extremely organized with excellent attention to detail
  • Able to move and lift up to 40 lbs.
  • Able to quickly adjust priorities and handle unexpected & time-sensitive requests
  • Passion for food
  • Eager to learn the intricacies and unique attributes of our product line

Responsibilities

  • Collects, reviews, and approves specifications for new products from suppliers.
  • Helps suppliers as needed with packaging, labeling, coding, etc.
  • Saves, files, and organizes product-related documentation received from partner suppliers, labs, etc.
  • Handles various specification/product related customer requests.
  • Creates and updates spec sheets for all products; confirms product labels match specification.
  • Manages timeline for each product in development.
  • Partners with the Marketing Department on label creation for new items, providing technical information and ensuring compliance with FDA/regulatory requirements.
  • Manages enrollment and compliance of claims and certifications (non-GMO project, gluten free, vegan, etc.).
  • Creates nutritional panels, collecting data from partner suppliers or labs.
  • Leads weekly review of products with the Sampling Team and maintains records of the results.
  • Sets up, participates in, and documents review/tasting of potential/competitive products.
  • Tests first shipment of new products against specifications.
  • Monitors and tests products that have history of quality problems.
  • Tests samples of ‘new crop’ products, sometimes traveling to facilities to do so.
  • Conducts in-house shelf life studies.
  • Reviews supplier quality reports/production records for key items; identifies lots that require review/approval.
  • Arranges shipping and testing of samples of products for which quality concerns are reported.
  • Assists with investigation of quality issues reported by customers on recently launched products.
  • Visits warehouse as needed to collect samples or investigate issues.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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