Quality Assurance Manager

Prototek Digital Manufacturing • Madison, WI

7d • Onsite

About The Position

The Quality Assurance Manager is responsible for developing, implementing, and maintaining the Quality Management System (QMS) to ensure compliance with ISO standards, customer requirements, and internal processes. This role leads quality initiatives and drives continuous improvement across the organization.

Requirements

• Degree in Business, Manufacturing, engineering, Quality, or related field preferred
• 5+ years’ experience in a quality discipline or experience with quality systems preferred
• 5+ years’ experience in manufacturing industry required
• Experience with audits, CAPA, and continuous improvement tools
• Leadership experience managing teams or programs
• Ability to read and interpret technical drawings
• Strong knowledge of ISO 9001 standards
• ERP experience (Mie Trak a plus)
• Must meet ITAR U.S. Person requirements – The company maintains International Traffic in Arms Regulations (ITAR) compliant operations in United States based facilities. This position is subject to ITAR which requires U.S. Person status. ITAR defines U.S. Person as U.S. Citizens, lawful permanent residents, or foreign nationals granted refugee or asylee status.

Responsibilities

• Develop and maintain the site Quality Management System (QMS)
• Ensure compliance with ISO 9001 and customer/regulatory requirements
• Lead internal and external audits and corrective action processes
• Manage Non-Conformance (NCR) and CAPA programs
• Oversee inspection criteria, documentation, and calibration systems
• Train teams on quality processes and standards
• Partner cross-functionally with operations and engineering
• Analyze quality data and implement process improvements

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree