QUALITY ASSURANCE MANAGER
About The Position
The Quality Assurance Manager develops and maintains quality assurance programs that meet USDA, FDA, and customer requirements and ensure the quality and safety of supplied goods. The role requires strong knowledge of Preventive Controls for Human Food, manufacturing, quality assurance, and FSMA. The position contributes to food safety and quality programs that support operational excellence, customer satisfaction, financial performance, market leadership, and employee engagement. It owns the Food Safety Plan and related preventive-control, allergen, labeling, recall, traceability, and audit programs, and responds to customer safety and quality concerns.
Requirements
- At least 6 years of directly related experience in a Quality Assurance and Food Safety manufacturing role.
- HACCP program development experience and knowledge of FSMA.
- HACCP certification, Preventive Controls for Human Food (PCQI), and GFSI auditor certification.
- Strong understanding of third-party audit requirements and GFSI audit schemes and standards.
- Working knowledge of food processing and distribution regulations, including FDA and USDA/FSIS requirements, and industry practices.
- A bachelor's degree in food technology, food science, or a related curriculum, and/or equivalent experience.
- Ability to function effectively in a fast-paced, diverse, and evolving corporate culture.
- Proficiency in Microsoft Office applications and ability to learn software and web-enabled programs.
- Strong persuasive communication and coaching skills, with the ability to work with technical and non-technical professionals, peers, and field operators.
- Strong data management, reporting, and technical writing skills.
Nice To Haves
- Experience in prepared foods manufacturing.
- A track record of food safety or QA success in meat, poultry, seafood, processed foods, distribution, proprietary/private-label product development, or monitoring.
- Experience developing and motivating personnel.
Responsibilities
- Contribute to the development and execution of product food safety and quality programs aligned with organizational goals.
- Develop and maintain the Food Safety Plan, identify deficiencies, and implement new strategies.
- Ensure HACCP, GMP, sanitation preventive controls, supply chain preventive controls, and other prerequisite food safety standards comply with USDA, FDA, FSIS, FSMA, and corporate requirements.
- Understand facility process flow and engage personnel across all areas in food safety and quality practices.
- Manage the Allergen Preventive Controls Program, ensuring accurate allergen labeling and preventing allergen cross-contact.
- Manage the written recall program.
- Ensure traceability of incoming raw materials and finished products, including lot-code tracking.
- Ensure labeling programs accurately reflect allergens, ingredients, and nutritional information.
- Oversee food safety audits conducted by government and third-party agencies.
- Respond to customer food safety and quality concerns as needed.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life and accidental death insurance
- Disability insurance
- Retirement plan
- Paid time off
- Holiday time off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- Employee Referral Bonus
- Possible paid and/or unpaid time-off benefits under applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
