Quality Assurance Manager

MARK VII EQUIPMENT INCArvada, CO
$97,750 - $115,000Onsite

About The Position

The Quality Assurance Manager role is responsible for leading and developing the quality function. This is a standalone position with no direct reports, and the incumbent personally performs the quality work described below while owning the function's strategy, metrics, and results. This position follows quality policy with the main objective of preventing nonconforming product from reaching customers. The quality manager must accurately maintain, effectively communicate, and drive improvement of the location's quality metrics. The role also ensures the timely communication of supplier corrective action requests (SCARs) and internal quality alerts.

Requirements

  • BS Engineering Degree [Mechanical, Electrical, Chemical, or Industrial].
  • 5-7 years of quality or operations experience, including experience owning a quality function or program independently.
  • Knowledge of machining, assembly, production control and related manufacturing functions.
  • Experience with ERP systems applied to a complex manufacturing and materials environment, firm grasp of planning and scheduling practices.
  • Expert understanding of the product life cycle and underlying business planning requirements.
  • Proven project management skills, with the ability to run concurrent quality projects without dedicated support.
  • Knowledge and experience in Lean Manufacturing and Theory of Constraints as they relate to continuous improvement.
  • Proven ability to create and implement operational procedures.
  • The ability to write clearly, succinctly and understandably.
  • The ability to effectively communicate, build a rapport and relate well to all kinds of people.
  • Treats all people with respect, courtesy and consideration; respects differences in the attitudes and perspectives of others; listens, observes, and strives to gain understanding of others.
  • Developing constructive and cooperative working relationships with others and maintaining them over time.
  • The ability to drive quality standards and corrective actions through other departments without direct reporting relationships.
  • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • The ability to work effectively and productively with others. Shares responsibility with team members for successes and failures; keeps team members informed regarding projects; behaves in a manner consistent with team values and mission; provides constructive feedback to team and its members; responds positively to feedback from team members; raises and/or confronts issues limiting team effectiveness.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Considers the relative costs, benefits, impact or consequences of potential actions to choose the most appropriate one. Ability to make decisions in a timely manner.
  • The ability to set priorities, manage a full workload, and deliver results independently with minimal day-to-day oversight.
  • Practices safe work habits and encourages others to do the same. Identifies ways to improve the safety of the work environment. Knowledge of relevant policies and procedures to promote effective safety operations.
  • Proficient in MS Word, Excel, MS Outlook, web browsers, and ERP systems.

Responsibilities

  • Exhibit effective communication, critical thinking and problem-solving skills while leading the quality function toward company goals and objectives.
  • Utilize LEAN - Six Sigma tools to investigate and communicate the problem statement and root cause for customer, internal, and supplier concerns.
  • Actively participate in developing and implementing quick solutions for our customers including the documentation of containment, corrective, and preventive actions.
  • Manage the internal audit system and ensure timely completion of audits.
  • Submit findings and corrective action requests within the quality management system (QMS) software.
  • Process supplier corrective action requests (SCARs), maintain the critical raw material list, and work with purchasing to review the critical supplier list, schedule supplier visits/audits, and verify corrective actions.
  • Build and automate quality metric dashboards, perform internal audits, and complete root cause investigations.
  • Ensure quality equipment is current, maintained, and calibrated where necessary.
  • Use statistical analysis to complete capability, verification, and validation assessments on internal and external processes and equipment.
  • Measure cost of quality (good vs. bad) and drive a culture of quality focused on being more preventive than reactionary.
  • Focus time and resources to increase first pass yield and reduce scrap.
  • Analyze risk and prioritize tasks to ensure the critical to quality actions are completed on schedule.
  • Build relationships and facilitate data communication between functional groups.
  • Direct the work of outside laboratories, contractors, and temporary resources when additional capacity is required.
  • Other duties as assigned

Benefits

  • Medical, dental, and vision insurance
  • 24/7 virtual care and mental health support via Teladoc
  • Tax-advantaged HSA and FSA savings options
  • Company-paid Short-Term Disability
  • Company-paid Long-Term Disability
  • $25,000 in Life/AD&D insurance at no cost to you
  • 401(k) plan with company matching
  • Accrued Paid Time Off (PTO)
  • Paid sick leave
  • Paid company holidays
  • Voluntary accident and critical illness insurance
  • Professional development opportunities
  • The chance to work with industry-leading technology in a team-oriented environment
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