Quality Assurance Manager

Cuisine Solutions•San Antonio, TX

6d•Onsite

About The Position

The Quality Assurance Manager reports to the Sr QA Manager and helps ensure that production and distribution meet or exceed quality standards and comply with company and regulatory requirements. The role supports continuous quality improvement, including quality control and quality assurance, at Cuisine Solutions, a premium fully cooked frozen food manufacturer. The position is based at the San Antonio production facility and works Tuesday through Saturday from 2 p.m. to 11 p.m. The posting describes the facility as a safe, high-end environment and notes that it was named a top food production plant by Food Engineering Magazine.

Requirements

At least 3 years of experience managing Quality and Food Safety Operations.
At least 2 years of experience managing QA/QC staff.
Bachelor's degree in Food Science or a related field.
Completed HACCP training and competence implementing and maintaining HACCP-based food safety plans.
Understanding of the SQF Standard and of the requirements for implementing and maintaining an SQF System relevant to the supplier scope of certification.
Excellent organizational, written, and verbal communication skills.
Proficiency in MS Office.

Nice To Haves

Experience in a sous-vide food-manufacturing environment.
SQF Practitioner Certificate.

Responsibilities

Participate in preparing and implementing Standard Operating Procedures for food quality and food safety tasks; identify needed program improvements, implement changes, and communicate them to QA and Production Management.
Perform daily Quality Control tasks in accordance with established procedures.
Monitor plant personnel's food processing procedures for regulatory compliance and production of premium fully cooked sous-vide products.
Assist with food safety and quality audits conducted by regulatory agencies, third-party certifying organizations, and customers.
Lead implementation of SQF Food Safety and Quality codes and maintain QA programs in compliance with those codes, verifying and validating their effectiveness.
Facilitate site-wide communication about system implementation and maintenance.
Implement and maintain HACCP-based food safety plans.
Perform release inspections of incoming materials, in-process product, and finished product to verify quality standards and process controls.
Support calibration and preventive maintenance programs.
Participate in writing nonconformance investigations and implementing corrective action plans.
Recommend quality improvements to the Sr QA Manager to help Cuisine Solutions plants produce high-quality sous-vide cooked products.
Investigate customer complaints and internal nonconformities with operations departments, determine root causes, implement corrective actions, and follow up on their effectiveness.
Review production and quality control records and ensure corrective actions are taken as needed.
Organize team resources according to workload and ensure tasks are covered.
Ensure plant operations comply with federal regulations, customer requirements, and BRC standards; educate departments and audit processes and procedures to identify and address gaps.
Provide technical assistance to customers and Sales as needed.
Respond to customer complaints after investigation.
Prepare for and conduct customer and federal agency audits.
Maintain written programs, policies, and HACCP documentation.
Oversee some or all prerequisite programs, including maintenance, supplier approval, pest control, sanitation, environmental and product testing, and allergen programs.
Supervise Quality Control staff by training them, reviewing their work and performance through document reviews and task audits, providing guidance, and covering for them as needed.
Perform other duties assigned by Management.