Quality Assurance Manager

Hoffmaster•Oconto, WI

20d

About The Position

The Quality Assurance Manager leads product quality and food safety initiatives across manufacturing operations. The role provides leadership for quality systems, food safety compliance, audit readiness, and continuous improvement, working with Operations, Production, Supply Chain, external customers, and suppliers to strengthen performance, resolve issues, and promote accountability. The manager serves as the facility SQF Practitioner and a HACCP team member, oversees audits and corrective actions, and develops training to support quality and food safety standards.

Requirements

Bachelor’s degree in Engineering, Mathematics, Sciences, or a related field.
At least 5 years of experience in a Quality Management role.
Strong knowledge of food safety programs, including HACCP, Food Defense, and Food Fraud prevention.
Experience leading quality systems in a manufacturing environment.
Strong problem-solving, analytical, and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong communication, leadership, and training capabilities.
Proficiency in Microsoft Office Suite.
SQF Practitioner Certification.

Nice To Haves

Six Sigma certification or Lean manufacturing experience.
Experience supporting multi-site manufacturing operations.
Background in food manufacturing or regulated production environments.
Experience leading customer quality audits and supplier quality initiatives.
Proven success driving continuous improvement and operational efficiency programs.

Responsibilities

Lead facility quality and food safety programs, including compliance, audits, corrective actions, and continuous improvement.
Serve as the facility SQF Practitioner and HACCP team member, supporting food safety standards and regulatory compliance.
Manage internal and external audits, inspections, documentation, and training to maintain audit readiness.
Improve product quality through root cause analysis, nonconformance management, and corrective action implementation.
Partner with Operations, Production, and Supply Chain teams to support quality and food safety objectives.
Lead customer and supplier quality interactions, including complaint resolution, inspections, and ongoing communication.
Develop and deliver training that builds employee awareness and ownership of quality and food safety standards.
Identify opportunities to reduce waste, improve consistency, and enhance manufacturing performance.
Drive continuous improvement in quality systems, food safety, and process optimization.