Food Safety Quality Assurance Manager - Foodservice
HOLLY POULTRY•Baltimore, MD
•$80,000 - $110,000•Onsite
About The Position
The Quality Assurance Manager oversees food safety and quality assurance at a poultry processing facility producing tray-packed products for retail distribution. The role ensures compliance with regulatory standards, customer specifications, and internal quality systems while promoting continuous improvement and a strong food safety culture. The manager leads the QA team and works closely with production, sanitation, maintenance, and the Corporate QA team. The position is based at 2121 Wicomico Street in Baltimore, Maryland.
Requirements
- Bachelor’s degree in food science, animal science, microbiology, or a related field, or equivalent experience.
- At least 5 years of experience in food manufacturing, preferably in poultry or meat processing.
- Strong knowledge of USDA regulations, HACCP, GMPs, and food safety systems.
- Proven leadership and team management skills.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in Microsoft Office and quality management systems.
- Must successfully pass a post-offer/pre-employment drug and background screen.
Nice To Haves
- Experience with tray-packed retail products and retail customer specifications.
- Bilingual skills in English and Spanish.
Responsibilities
- Lead and manage the QA team to ensure consistent execution of quality and food safety programs.
- Develop, implement, and maintain HACCP plans, GMPs, SSOPs, and other regulatory and customer-driven programs.
- Ensure compliance with USDA, SQF, and other applicable regulatory bodies.
- Oversee daily quality checks, product inspections, and process audits throughout production.
- Investigate and resolve quality issues, including non-conformances, customer complaints, and product recalls.
- Collaborate with production, sanitation, and maintenance teams to uphold quality standards.
- Maintain documentation and records required for audits and inspections.
- Support the Corporate QA team with third-party audits and documentation as needed.
- Prepare for and lead third-party audits, customer visits, and regulatory inspections.
- Train employees on food safety, quality procedures, and regulatory compliance.
- Monitor and analyze quality metrics to identify trends and drive corrective actions.
- Support new product development and process improvements from a quality perspective.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
