Quality Assurance Manager

ASSA ABLOY • Nicholasville, KY

30d

About The Position

Sargent & Greenleaf is seeking an experienced Quality Assurance Manager to lead quality management initiatives at its manufacturing facility in Nicholasville, Kentucky. The role is responsible for ensuring products meet standards for performance, reliability, and customer satisfaction, while building a culture of quality and continuous improvement throughout the organization.

The manager leads quality assurance and quality control activities, maintains the Quality Management System, and ensures compliance with customer, company, industry, and regulatory requirements. The role analyzes quality performance, leads audits and corrective-action programs, addresses customer and supplier quality concerns, and works across departments to improve processes. It also includes recruiting, developing, coaching, and leading quality team members.

Sargent & Greenleaf is part of the ASSA ABLOY Group, which has nearly 63,000 colleagues in more than 70 countries. The organization describes its culture as focused on results, inclusion, feedback, training, and career development. The position offers an opportunity to influence quality excellence within a manufacturing organization whose security products are used worldwide.

Requirements

• Bachelor's degree in Quality, Engineering, Manufacturing, Industrial Technology, or a related field.
• At least 5 years of progressive quality management experience in a manufacturing environment.
• Proven experience leading quality teams and driving continuous improvement initiatives.
• Strong understanding of quality systems, auditing practices, and statistical analysis methods.
• Experience conducting root cause analysis using methods such as 8D, 5 Why, Fishbone, or similar techniques.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in Microsoft Office and quality reporting tools.

Nice To Haves

• ASQ certification such as Certified Quality Manager (CQM), Certified Quality Engineer (CQE), or a related credential.
• Experience with ISO 9001 quality management systems.
• Lean Manufacturing and Six Sigma training or certification.
• Experience with metal fabrication, assembly, machining, or electromechanical manufacturing processes.
• Familiarity with supplier quality management and customer audit requirements.

Responsibilities

• Lead and oversee quality assurance and quality control activities within the manufacturing operation.
• Manage and maintain the Quality Management System (QMS), ensuring compliance with company and customer requirements.
• Develop, implement, and monitor quality standards, procedures, and work instructions.
• Analyze quality metrics and performance data to identify trends, root causes, and improvement opportunities.
• Lead internal audits, supplier quality initiatives, and corrective and preventive action programs.
• Collaborate with Operations, Engineering, Supply Chain, and Customer Service teams to resolve quality concerns and improve processes.
• Drive continuous improvement projects to reduce defects, improve efficiency, and increase customer satisfaction.
• Manage customer quality issues and support resolution through root cause analysis and corrective actions.
• Ensure compliance with applicable industry standards, regulatory requirements, and company policies.
• Recruit, develop, coach, and lead quality team members to achieve departmental and organizational objectives.

Benefits

• Competitive compensation
• Comprehensive benefits package
• 401(k) with company match
• Paid time off and holidays
• Career development opportunities
• Collaborative and supportive work environment
• Opportunity to help shape the future of quality excellence within a respected manufacturing organization

What This Job Offers

• Job Type: Full-time
• Career Level: Manager