Quality Assurance Manager
About The Position
Ebco Industries, Ltd. (Ebco) is one of Canada’s largest manufacturing facilities with over 65 years in manufacturing expertise. We deliver world-class quality manufacturing and repair and rebuild services to projects based domestically and worldwide. Our strengths encompass the complete spectrum from heavy metal fabrication, heavy machining, turnkey assembly to light precision machining and fabrication as well as precision sheet metal fabrication. Our customers range from small and/or start-up companies to world class suppliers of OEM capital equipment and machinery. Our headquarters and manufacturing facility is located in Richmond, B.C. Canada. We are looking for a decisive, technically credible QA Manager to own our quality function and drive real improvement across the business. You will lead a team of QC Inspectors, own our ISO 9001:2015 system, manage customer-facing quality requirements, and be the go-to technical authority when quality issues arise on the floor.This is a leadership role that requires equal parts technical knowledge, people management, and customer relationship management. You will be expected to make decisions, move quickly, and build genuine credibility with an experienced unionized workforce and demanding customers alike.If you are looking for a slow-paced, process-administration role this is not it. If you want real ownership of a quality function with direct support from operations leadership and the mandate to make it better, it is.
Requirements
- 5+ years of QA/QC experience in fabrication, machining, manufacturing, or a related industrial environment
- Minimum 2 years of supervisory or management experience
- Strong knowledge of fabrication, welding, and manufacturing quality requirements
- Working knowledge of ISO 9001:2015 quality systems
- Experience managing audits, NCRs, corrective actions, and customer quality requirements
- Ability to read and interpret manufacturing drawings and GD&T
- Experience with ERP systems and quality management software
- Experience working in a unionized manufacturing environment is considered a strong asset
- Strong leadership, communication, and organizational skills
- Excellent problem-solving and root cause analysis abilities
- Ability to make sound technical decisions in a fast-paced manufacturing environment
- Strong attention to detail and commitment to quality excellence
- Ability to build effective working relationships with employees, customers, suppliers, and auditors
- Strong written and verbal communication skills in English
- Self-starter with a results-oriented approach and strong sense of accountability
- Professional, dependable, and customer-focused attitude
- Strong interpersonal and team-building skills
- Positive and proactive approach to continuous improvement
- Ability to manage multiple priorities and meet deadlines
- Commitment to maintaining safe work practices and regulatory compliance
- Only applicants with Canadian work rights will be considered for this position.
Nice To Haves
- Technical certification, diploma, or degree in Quality, Manufacturing, Mechanical Engineering Technology, Welding Technology, or a related field is preferred
- Experience with AS9100D or aerospace/defense quality systems
- Familiarity with Canada's Controlled Goods Program (CGP)
- Security clearance eligibility (Reliability or Secret Level)
- CWB Inspector Level 2 or 3 certification
- CWB Weld Supervisor certification
- Experience with Lloyd's Register (LR) or DNV requirement
- Experience with ASME codes and standards
- NDT familiarity or related certifications
- Experience supporting aerospace, defense, marine, or other highly regulated industries.
Responsibilities
- Lead, develop, and manage a team of QC Inspectors
- Maintain and continuously improve EBCO's ISO 9001:2015 Quality Management System
- Manage internal and external audits, including customer and third-party audits
- Serve as the primary authority for quality-related decisions and issue resolution
- Oversee customer quality requirements, turnover packages, weld logs, WPS compliance, CoCs, and quality documentation
- Manage customer NCRs, complaints, corrective actions, and root cause investigations
- Develop and implement Inspection and Test Plans (ITPs) where required
- Manage calibration programs and quality records through approved quality systems
- Review and maintain approved supplier qualifications and performance
- Track quality metrics and provide meaningful reporting to management
- Support contract review and customer-specific quality requirements
- Foster a culture of quality, accountability, and continuous improvement throughout the organization
- Other duties and responsibilities as assigned by Management
Benefits
- competitive compensation and benefits package
- excellent opportunity to learn and grow in this dynamic environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
