Quality Assurance Manager

PPG Industries • Greensboro, NC

12d • Onsite

About The Position

The Quality Assurance Manager leads quality for a manufacturing site with a defined business-unit focus, oversees site quality performance, and serves as the quality representative for the business unit. The position is onsite in Greensboro, North Carolina, and reports to the Plant Manager.

The role drives quality performance and improvement across the site and business, supports strategic initiatives aligned with the SBU, and promotes consistent standards, customer satisfaction, and a strong quality culture. It also provides leadership and coaching to the Quality team and coordinates cross-site quality activities, including management of change, new product launches, and product qualification.

PPG describes its purpose as protecting and beautifying the world through innovation, sustainability, and color. Its stated values emphasize customer focus, purposeful and data-driven action, operational excellence, competitiveness, safety, integrity, and diverse perspectives. PPG states that it uses AI to make hiring more efficient, but AI tools do not make hiring decisions. The company provides equal opportunity and says benefits and compensation vary by location and applicable plan terms; benefits will be discussed during the hiring process.

Requirements

• Bachelor's degree or higher in Engineering or a related field.
• At least 5 years of quality management experience; automotive industry experience is preferred.
• At least 3 years of people management or supervisory experience.
• Six Sigma Green Belt certification.
• Working knowledge of ISO 9001/IATF standards and core quality tools.

Nice To Haves

• Quality management experience in the automotive industry.

Responsibilities

• Ensure consistent measurement and reporting of site and business quality performance, including internal KPIs and customer scorecards.
• Ensure strategic quality initiatives are deployed and implemented in alignment with the SBU.
• Improve standardization and lead cross-site problem solving and quality programs.
• Ensure customer quality communications and agreements are timely, established, and upheld; serve as the escalation point for high-severity quality incidents.
• Promote data-driven quality improvement programs to improve yield, productivity, cost of non-conformance, and customer complaint performance for the defined sites and business.
• Act as the regional gatekeeper for cross-site quality management of change and new product launches.
• Promote use of Advanced Product Quality Planning tools, including cross-site FMEA reviews and standardized controls for critical-to-quality process parameters.
• Coordinate quality activities related to product qualification.
• Provide quality leadership and coaching to the Quality team.
• Ensure implementation of global and regional quality procedures and promote a quality culture.
• Guide projects to improve product quality, resolve recurring quality and service incidents, and share insights and best practices.

Benefits

• Employee benefits programs designed to support employee health and well-being; specific benefits are subject to applicable plan terms and will be discussed during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager