MTL Quality Assurance Manager

Laboratory Testing LLC•Hatfield Township, PA

40d•$105,000 - $120,000•Hybrid

About The Position

Laboratory Testing (LTI) is a trusted testing partner for mission-critical industries, founded in 1984. LTI is ISO 17025 and NADCAP accredited, offering destructive and non-destructive testing, machining, and calibration services to nearly 3,000 customers in the aerospace, defense, space, and nuclear supply chains. The company, still family-led and in its third generation, has partnered with Kanbrick to support its growth. The QA Manager for the Materials Testing Lab will implement, maintain, and improve LTI’s accredited quality system. This is a hands-on role reporting to the Director of Quality and Cybersecurity, requiring close collaboration with lab and operations leadership, subject matter experts, engineers, technicians, auditors, customers, and suppliers. The position is primarily based at LTI’s Hatfield, Pennsylvania campus, with 10-20% travel to other LTI sites, new facilities, vendors, and industry conferences.

Requirements

Bachelor’s degree in materials science, metallurgical, mechanical, chemical, or industrial engineering, or a related technical or physical science discipline. A relevant ASQ certification (CQE, CQA, or CMQ/OE), or equivalent progressive experience, may substitute.
Seven or more years of progressive technical or quality experience.
At least three years in quality assurance in or supporting aerospace systems manufacturing.
Demonstrated experience personally hosting accreditation, registrar, or customer audits.
Demonstrated experience owning corrective action from root cause through closure, including at least one complex, cross-functional CAR resulting in actual process or system change.
Ability to qualify as a Lead Auditor under LTI’s quality management system (ASME NQA-1).
Working understanding of measurement uncertainty, method validation, and proficiency testing.
Experience authoring or substantively revising controlled procedures.
Familiarity with laboratory or business information systems such as LIMS, ERP, or comparable platforms.
Willingness to travel regularly to LTI sites, newly acquired facilities, vendor locations, and occasional industry conferences.
Must be a US Person (US National, US Permanent Resident, or certain categories of Asylees and Refugees) due to U.S. export control regulations (ITAR).

Nice To Haves

Prior Lead Auditor experience.
A quality leader from an AS9100 aerospace manufacturer with real process complexity.
A quality manager from an accredited laboratory who has owned ISO/IEC 17025 or Nadcap accreditation and is ready to take on multi-site, corporate-level quality oversight.
A quality professional from a regulated multi-site or matrixed environment who has coordinated quality across more than one facility or business unit.
Ability to tell the difference between a quality system that looks right on paper and one that actually performs in the test lab, and prioritize the second.
Ability to solve problems to root cause and drive the fix to closure, in partnership with the teams who execute it.
Ability to communicate clearly and get to the point, in writing and in the room, with technicians, auditors, and executives alike.
Ability to stay composed and adaptable when priorities shift and demands compete, and make sound decisions without waiting for direction.
Possession of a continuous improvement toolkit, such as Lean, Six Sigma, kaizen, value stream mapping, or statistical process control, and ability to use it in practice.
AI-native: defaults to AI tools for research, analysis, and problem-solving, and can point to specific examples of using AI to create real business impact.
Follows through: closes the loop, and nothing falls through the cracks.

Responsibilities

Implement, maintain, and improve LTI’s accredited quality system.
Serve as the first line of corporate quality oversight across business units.
Own the audit program end to end, including hosting and leading customer, accreditation (Nadcap aerospace, A2LA ISO/IEC 17025), and nuclear customer audits (NIAC, ASME NQA-1, 10 CFR 50 Appendix B).
Lead the internal audit program.
Represent quality directly to auditors, customers, and executive leadership.
Own the outcome of audits in partnership with Operations.
Own corrective and preventive action, coaching functional owners through root-cause analysis, building error-proofing, and verifying effectiveness.
Govern document control and change management, ensuring timely revisions, correct approvals, and scrutinized records.
Partner with test labs and Operations teams, translating accreditation and regulatory requirements into actionable steps.
Verify the applicability and right-sizing of requirements before raising them, and propose workable solutions.
Build QA capability and working relationships across destructive testing, calibration, non-destructive testing, and Assured in Ridgway business units.
Drive accountability through credibility and partnership across business units.
Lead or support quality due diligence and integration for newly acquired sites.
Support government and defense compliance activity, including customer questionnaires, FAR flowdowns, certifications, representations, and export control fundamentals.
Drive initiatives to make quality faster and simpler, automating manual steps, streamlining processes, and applying AI and automation.
Ensure the quality system performs in the test lab and improves testing accuracy.
Manage ISO/IEC 17025, Nadcap, and nuclear NQA-1 requirements across multiple testing and calibration disciplines.
Oversee quality diligence, integration, and oversight for newly acquired sites.