Quality Assurance Manager

Timeless•Tempe, AZ

1d•Onsite

About The Position

Timeless Select LLC is seeking a Quality Assurance (QA) Specialist to enforce quality, compliance, and documentation standards across all production processes. This role is the final authority on Batch Production Record (BPR) approvals, ensuring accuracy before production progresses or products are released. The QA Specialist acts as a gatekeeper to production, with the authority to stop or prevent progression when standards are not met. This role operates at the intersection of Production, Compliance, and Data Integrity, ensuring all departments align with quality and regulatory standards.

Requirements

Strong understanding of regulated production environments (cannabis, pharma, food manufacturing, or similar).
Proven ability to enforce compliance standards in real-time operational settings.
High attention to detail with the ability to identify inconsistencies across documentation and physical processes.
Strong conflict management skills with the ability to push back on production teams when standards are not met.
Proficiency in data tracking and reporting (Google Sheets or equivalent).
Ability to interpret and apply SOPs in dynamic production environments.
Clear and concise written communication for audit-ready documentation.
2–5 years in a quality assurance, compliance, or production control role within a regulated manufacturing environment.
Demonstrated experience in cross-departmental collaboration (Operations, Legal, QA, Production).
Experience with SOP management and development.
Experience reviewing or approving batch records, production logs, or equivalent documentation required.
Ability to stand and move throughout a production facility for extended periods.
Ability to work in a fast-paced manufacturing environment with shifting priorities.
Willingness to work occasional extended hours during production peaks or audits.
Must be comfortable working in a regulated cannabis production environment.
Must pass all required state background checks.
Ability to wear required PPE and follow all facility safety protocols.

Nice To Haves

Experience participating in audits or inspections strongly preferred.
Prior experience in cannabis manufacturing highly preferred.

Responsibilities

Review and approve all Batch Production Records (BPRs) at required checkpoints, including pre-production, all Work-In-Process (WIP) stages, Packaging & Label Inspection Reports, and Final Batch Record Review after final packaging.
Ensure all required fields, calculations, and documentation are complete and accurate, enforcing a “no blanks, no approval” standard.
Turn approved BPRs into Data Entry within 1 business day.
Verify accuracy of inputs/outputs across all production stages and ensure proper execution of documented procedures within BPRs.
Identify and flag errors, inconsistencies, or deviations in real time, enforcing that no production progresses without QA approval.
Submit and manage all product sampling through Confident Cannabis, coordinating R&D testing and compliance testing.
Manage COA change requests (internal and vendor-related) and ensure accurate documentation of all sample submissions and results.
Notify the Inventory Team of sampled consumables through the Sample Testing Log.
Review and approve Packaging & Label Inspection Reports prior to production release, ensuring all packaging components and labeling meet compliance standards.
Prevent packaging or final production without QA sign-off.
Partner with Compliance to develop and refine SOPs related to BPR processes, build and support training materials, and ensure adherence to internal SOPs and regulatory requirements.
Participate in audits, process improvements, and compliance initiatives, performing monthly mock audits to ensure compliance readiness.
Track recurring BPR and production errors in the internal Error Tracker, sending weekly reports to National Compliance and Regional Production Managers.
Identify top issues and support corrective actions, participating and supporting in retraining efforts for repeat errors.
Escalate issues when defined thresholds are exceeded.
Work closely with Production, Inventory, Data Entry, and Compliance to ensure smooth handoffs between departments and alignment on timelines (QA review: 1 business day, Data Entry processing: 1 business day).