Quality Assurance Manager

GAL AeroStaff•Lawrenceville, GA

About The Position

The Quality Assurance Manager leads quality operations in an aerospace manufacturing environment and oversees the Quality Assurance Department. The role maintains and improves the Quality Management System, ensures manufactured aerospace components meet engineering specifications, customer requirements, and applicable standards, and promotes continuous improvement and operational excellence. The manager supervises quality personnel and inspection activities, manages audits and nonconformities, and coordinates with Production, Engineering, Purchasing, Materials, and Human Resources to reduce defects and maintain a strong quality culture.

Requirements

Minimum of five years of experience in Quality Assurance or Quality Control within a manufacturing environment.
Previous experience supervising or managing quality personnel.
Strong working knowledge of AS9100 and ISO 9001.
Experience with internal audits, root cause analysis, and corrective actions.
Ability to interpret engineering drawings and technical specifications.
Strong understanding of manufacturing inspection and quality control procedures.
Proficiency in Microsoft Office applications.
Must be authorized to work in the United States.
Strong understanding of Quality Management Systems and aerospace manufacturing quality standards.
Knowledge of AS9100, ISO 9001, inspection procedures, and product conformity requirements.
Experience managing nonconforming products, customer complaints, and corrective action processes.
Strong knowledge of audit planning, execution, reporting, and follow-up.
Ability to conduct root cause investigations and verify corrective action effectiveness.
Strong leadership, team supervision, and employee training skills.
Ability to analyze quality performance indicators and recommend process improvements.
Excellent written and verbal communication skills.
Strong organizational, analytical, and problem-solving capabilities.
Proficiency with quality management or ERP systems.

Nice To Haves

Experience in aerospace manufacturing or aircraft interior production.
AS9100 Internal Auditor certification.
Experience with ERP systems and quality management records.

Responsibilities

Maintain and continuously improve the Quality Management System in accordance with AS9100, ISO 9001, and applicable customer requirements.
Ensure compliance with quality procedures, engineering specifications, manufacturing standards, and controlled documentation requirements.
Supervise incoming, in-process, and final inspections to verify product conformity.
Ensure aerospace components meet engineering drawings, customer specifications, and established workmanship standards.
Oversee identification, documentation, segregation, and control of nonconforming products.
Coordinate with Production and Engineering to investigate and resolve manufacturing defects and quality concerns.
Maintain product identification, material traceability, inspection records, and quality documentation.
Monitor inspection equipment calibration and ensure compliance with applicable requirements.
Plan and conduct internal quality audits and coordinate customer, certification, and applicable regulatory audits.
Lead investigations into nonconformities, customer complaints, and recurring defects, including root cause analysis and corrective actions.
Monitor corrective actions and verify their effectiveness.
Supervise Quality Inspectors and assigned quality personnel, establish inspection priorities, and provide guidance, training, and performance feedback.
Coordinate employee training requirements with Human Resources and promote accountability and teamwork.
Collaborate with Production, Engineering, Purchasing, and Materials to support new product introductions and manufacturing process improvements.
Recommend improvements to reduce scrap, rework, defects, and operational delays.
Ensure quality requirements are satisfied before product release and shipment.
Monitor quality performance indicators, including defects, rework, scrap, audit findings, and customer complaints.
Prepare quality performance reports for management and support management reviews and continuous improvement initiatives.
Perform other duties as assigned.